Nursing HomeMedicaid Medicare 5-star

Shoreside Health and Rehabilitation Center

Strong Medicare quality ratings; public reviewers often praise clean and well-maintained facility. Still worth an in-person visit.

201 Ne 112th Street, Miami, FL 33161|150 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.1/5

based on 133 Google reviews

(305) 899-4700 Directions Website

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What this means for your family

Shoreside Health and Rehabilitation Center has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: clean and well-maintained facility and friendly and welcoming nursing staff. Review the component ratings and current source records before deciding.

Google Reviews

140 public Google reviews available

Shoreside Health and Rehabilitation Center receives highly polarized feedback, with many families praising the cleanliness and friendliness of the staff, while others report severe neglect and communication failures. While some visitors highlight a warm, attentive environment, multiple reviewers have raised critical concerns regarding patient hygiene, medication errors, and a lack of responsiveness from nursing staff. Families considering this facility should be aware of the inconsistency in care quality and the potential for significant lapses in communication.

Quality Themes

Tap a score for details

Strengths

Clean and well-maintained facility
Friendly and welcoming nursing staff
Engaging activities for residents
Responsive administrative support for some families

Concerns

Poor communication and difficulty reaching staff by phone (mentioned by 5 reviewers)
Lack of responsiveness to patient needs (call buttons/assistance) (mentioned by 6 reviewers)
Inconsistent or poor hygiene and sanitation (mentioned by 4 reviewers)
Medication management errors (mentioned by 2 reviewers)
Understaffing, especially on weekends and nights (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 140 analyzed

How They Respond to Reviews

80%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1Given that you have a 5-star CMS rating for health inspections, what specific protocols do you have in place to ensure that high standard of cleanliness and hygiene is maintained consistently throughout the day?
2I noticed that communication is a top priority for families; what is the best way for us to get timely updates from the nursing staff, especially during evening or weekend hours?
3Could you walk me through your process for medication management and how you ensure accuracy, particularly during shift changes?
4With the current staffing levels, how do you ensure that call buttons are answered promptly and that residents receive the assistance they need in a timely manner?
5I see that you actively engage with families through your online review responses; how do you incorporate that feedback into your daily operations to improve the resident experience?
6What does a typical daily schedule look like for residents in your memory care wing, and how do you tailor those activities to individual needs?

Personalized based on this facility's data

Key Review Excerpts

“The staff is very professional , attentive and genuinely concerned about their patients wellbeing. I highly recommend them.”

Family member · 2025★★★★★

“My brother came over from the hospital to this facility onThursday, same day he was in distress and in painand nobody came to assist him, my brother call me 3 times in the middle of the night, so I can called them to come to his room, nobody answered”

Family member · 2023★☆☆☆☆

“They are horrid! i used to be nurse so thank GOD! they gave me the wrong medicine and wrond dose several times. the longer u stay there. the new management is good but nobody communicates with each other so nothing gets done.”

Rehab patient · 2023★☆☆☆☆

Source: 140 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.90hrs

Registered nurses for medical care

Total Nursing

3.61hrs

88%

All nurses + aides combined

Staff Turnover

28%

Lower is better (< 30% = good)

RN Turnover

41%

Lower is better (< 30% = good)

Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility0.6%

Better than Avg

Here

0.6%

19.0%

10.5%

Miami-dade

4.0%

Residents on antipsychotic medication

↓ Lower is better

This Facility3.2%

Better than Avg

Here

3.2%

15.4%

8.6%

Miami-dade

11.0%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility7.4%

Better than Avg

Here

7.4%

19.5%

14.4%

Miami-dade

14.6%

Residents with depression symptoms

↓ Lower is better

This Facility1.2%

Better than Avg

Here

1.2%

12.8%

4.6%

Miami-dade

4.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents whose walking got worse

↓ Lower is better

This Facility4.1%

Better than Avg

Here

4.1%

14.1%

9.5%

Miami-dade

6.6%

Residents needing more daily help over time

↓ Lower is better

This Facility6.7%

Better than Avg

Here

6.7%

13.9%

8.7%

Miami-dade

7.5%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

79.8%

94.7%

Miami-dade

98.4%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility99.5%

Better than Avg

Here

99.5%

82.0%

95.2%

Miami-dade

99.3%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.5%

Miami-dade

2.5%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

23findings in history

Latest survey: 1 · well below FL avg (7.3)

2 complaint-triggered findings

This facility has 23 deficiencies across multiple surveys, with families filing complaints about nutrition staffing and privacy issues. The most frequent problems involve resident rights violations, nutrition and dietary services, and medication management. While most deficiencies show correction dates, issues with resident privacy recurred in both 2022 and 2024, and one medical records deficiency from September 2024 remains under correction, suggesting some persistent compliance challenges.

Sep 26, 2025Routine1 finding

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jun 6, 2024Complaint1 finding

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

Jun 6, 2024Routine3 findings

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Oct 2, 2023Complaint1 finding

0802Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Dec 22, 2022Routine17 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0808Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0800Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Shoreside Health and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Onyx Health

Chain Size

11 facilities nationwide

Chain avg rating: 4.9/5 · Rank 1 of 8 (Highest rating)

Ownership & Management

Owners

Sinai Opco Holdings, LLC

Owner · Organization

100%

Key personnel

Schuster, RachelOfficer / DirectorLeon, LissetteManagerMederos Trujillo, OrestesManagerPerez, BrayamManagerRodriguez, ValerieManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(305) 899-4700

shoresiderehab.com

201 Ne 112th Street

Miami, FL 33161

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

133 reviews from families & visitors

Official Website

Visit shoresiderehab.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.