Shore View Nursing & Rehabilitation Center
Strong Medicare quality ratings; families often praise professional and effective physical therapy team. Still worth an in-person visit.
based on 463 Google reviews

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What this means for your family
Shore View offers a modern facility with a highly regarded rehabilitation department, making it a strong candidate for short-term recovery. However, families should be aware of recurring reports regarding inconsistent care and communication; we strongly advise conducting unannounced visits and ensuring a clear, written care plan is established with the unit manager upon admission.
Google Reviews
Google Reviews
463 reviews on Google“Shore View Nursing & Rehabilitation Center receives polarized feedback, with many families praising the professional rehab therapy and friendly nursing staff, while others report severe neglect and communication failures. While the facility is frequently described as clean and modern, several reviewers express deep concern regarding inconsistent care quality, particularly during off-hours or for patients requiring high levels of personal assistance.”
Quality Themes
Tap a score for detailsStrengths
- Professional and effective physical therapy team
- Clean, modern, and well-maintained facility
- Friendly and attentive nursing staff on specific floors
- Helpful and responsive social work department
Concerns
- Inconsistent care and neglect of basic needs (feeding, hygiene, diaper changes) (mentioned by 9 reviewers)
- Poor communication and difficulty reaching staff or management (mentioned by 5 reviewers)
- Understaffing, particularly on weekends or specific units (mentioned by 4 reviewers)
- Perceived bias or unequal treatment of non-Russian speaking patients (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 212 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given that Shore View has a large capacity of 320 residents, what specific systems are in place to ensure consistent, personalized attention to daily needs like hygiene and feeding?
- 2I noticed the staffing rating is a 3/5; could you explain how you manage staffing levels during weekends or peak times to ensure residents receive timely assistance?
- 3With your facility serving a diverse community, how do you ensure that all residents, regardless of their primary language, receive the same level of inclusive and attentive care?
- 4I appreciate that your team actively responds to feedback online; how do you incorporate that family input into your daily operational improvements?
- 5Since memory care is a specialized area, what specific training or dedicated resources do you provide to staff who work with residents in those units?
- 6What is your protocol for communicating updates to families, and who is the primary point of contact if we have questions about our loved one’s daily care plan?
Personalized based on this facility's data
Key Review Excerpts
“The nurses and the staff are very nice and truly care. The wound specialist Alexandra has always come to see my husband when I ask her. His social worker is always available to answer any questions I may have.”
“My mother was transferred there on January 22nd, and by January 28th, she was gone. During this short time, we experienced a complete lack of attention and care.”
“The staff here go far and beyond to ensure the highest quality of care and comfort. A special thank you to Bozhena, the Director of Admissions, for making the admission process seamless and stress-free.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Most concerning is a recent complaint-triggered deficiency involving resident protection from abuse and neglect, indicating families have filed safety reports. Shore View has 6 total deficiencies across safety systems (fire drills, emergency power, electrical equipment) and care planning. While most older issues appear corrected, the recent abuse protection violation and recurring safety equipment problems suggest ongoing operational challenges families should investigate during visits.
Aug 18, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 21, 2024Routine1
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Feb 16, 2022Routine4
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Ownership & Operations
Who Operates This Facility
Shore View Nursing & Rehabilitation Center
for profit
Chain Affiliation
Cassena Care
13 facilities nationwide
Chain avg rating: 3.7/5 · Rank 6 of 15 (Best)
Ownership & Management
Owners
Debenedictis, Pasquale
Owner
Rutenberg, Solomon
Owner
Schrieber, Michael
Owner
Solovey, Alex
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
463 reviews from families & visitors
Official Website
Visit shvnrc.com
Medicare data downloads
Original nursing home datasets
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