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Nursing HomeMedicaid

Sheyenne Crossings Care Center/tcu

Strong Medicare quality ratings; families often praise modern and clean facility. Still worth an in-person visit.

125 13th Avenue West, West Fargo, ND 5807864 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 11 Google reviews

5
4
3
2
1
Sheyenne Crossings Care Center/tcu Nursing Home in West Fargo, ND — Street View
Street View

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What this means for your family

Sheyenne Crossings offers a modern, clean environment with a robust activity program that keeps residents engaged. However, families should be aware that the dining experience is a recurring point of criticism regarding both quality and cost, so you may want to inquire about meal options during your tour.

Google Reviews

Google Reviews

11 reviews on Google
Sheyenne Crossings is consistently praised for its modern, clean facilities and engaging activity calendar, particularly bingo. However, multiple residents and family members have expressed dissatisfaction with the quality and high cost of the dining services provided.

Quality Themes

Tap a score for details
Food2.0Staff9.0Clean10.0Activities10.0MedsN/AMemoryN/ACommsN/AValue3.0

Strengths

  • Modern and clean facility
  • Engaging activity calendar
  • Friendly and welcoming staff

Concerns

  • Poor quality and high cost of food (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.32017(10)4.02018(1)5.02019(1)5.02022(4)

Distribution · 16 analyzed

5
8
4
8
3
0
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed how much the staff enjoys interacting with families in your responses; how do you typically involve family members in the care planning process?
  • 2With such a vibrant activity calendar, how do you ensure residents are encouraged to participate in things they personally enjoy?
  • 3We want to make sure the dining experience is something they look forward to; could you tell me more about the current menu options and how much variety there is each day?
  • 4Since this is a skilled nursing environment, what is the protocol for handling a medical emergency or a sudden change in health during the night?
  • 5How does the facility manage staffing levels during busy shifts to ensure every resident gets the personalized attention they need?
  • 6The facility looks very modern and clean; what are your daily routines for maintaining the comfort and cleanliness of the resident rooms?

Personalized based on this facility's data


Key Review Excerpts

Eventide is clean and well taken care of, staff is friendly and welcoming. The best part of Sheyenne Crossings is the activity calendar.

Grandchild of resident · 2022★★★★★

This is a great place to live. I give it 4 stars only because they charge way to much for the food which isn't the greatest.

Resident · 2017★★★★

Very new and modern. Good staff.

Visitor · 2017★★★★
Source: 11 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.63hrs
84%
Registered nurses for medical care
Total Nursing
4.70hrs
OK
All nurses + aides combined
Staff Turnover
42%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

7

measures

Worse Than Avg

7

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
ND
4.5%
Cass
10.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility88.0%
Worse than Avg
Here
88.0%
US
93.4%
ND
98.4%
Cass
95.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility14.7%
Better than Avg
Here
14.7%
US
19.5%
ND
17.5%
Cass
23.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility15.2%
Mixed vs Avgs
Here
15.2%
US
15.5%
ND
22.6%
Cass
14.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility21.9%
Worse than Avg
Here
21.9%
US
15.3%
ND
18.3%
Cass
17.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility25.3%
Worse than Avg
Here
25.3%
US
19.4%
ND
25.3%
Cass
21.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility76.1%
Worse than Avg
Here
76.1%
US
81.8%
ND
93.2%
Cass
86.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility93.3%
Better than Avg
Here
93.3%
US
79.8%
ND
88.3%
Cass
80.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
ND
1.4%
Cass
2.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (5.4)
7 complaint-triggered

Families have filed multiple complaints triggering half of this facility's deficiencies, with concerning patterns in resident rights, safety oversight, and infection control. Recent complaints in December 2024 involved medication labeling, infection prevention, proper assessments, and respecting residents' treatment choices. While all violations show correction dates, the recurring nature of complaints about fundamental care issues suggests ongoing quality concerns that families should thoroughly investigate before placement.

Feb 25, 2026Routine
3
0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Dec 18, 2024Complaint
4
0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

May 2, 2024Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Nov 16, 2023Complaint
2
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Nov 16, 2023Routine
3
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Sheyenne Crossings Care Center/tcu

Organization Type

nonprofit

Ownership & Management

Owners

Eventide

Owner · Organization

Key personnel

Bock, JodeeOfficer / DirectorBrandt, TerryOfficer / DirectorFischbach, TylerOfficer / DirectorGulbranson, PatrickOfficer / DirectorJohnson, VikkiOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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