Sherman Village Hcc
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 21 Google reviews

Watch Sherman Village Hcc
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (38 vs median 13.0)
Bottom 25% in CA · Meets national RN staffing standard · Above recommended total nurse staffing · Low staff turnover (stable workforce) · Worst in LONGWOOD MANAGEMENT CORPORATION chain · $233,340 in fines
What this means for your family
This facility offers a warm, home-like environment and friendly nursing staff that many families find comforting. However, you must exercise extreme caution and ask specific questions regarding fall prevention protocols and recent infection rates, as recent reviews have raised significant alarms regarding patient safety and medical complications.
Google Reviews
Google Reviews
21 reviews on Google“Families may find comfort in the warm, home-like atmosphere and the kindness of the nursing staff, which several reviewers praise. However, there are serious allegations regarding medical complications, patient falls, and poor communication with management that require careful investigation.”
Quality Themes
Tap a score for detailsStrengths
- Warm and caring nursing staff
- Home-like atmosphere
- Professional respiratory therapists
- Clean-smelling environment
Concerns
- Issues with patient safety and falls
- Difficulty reaching supervisors or staff via phone
- Allegations of medical neglect and infection
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about the warmth and care provided by your nursing staff; how do you foster that sense of a home-like atmosphere for new residents?
- 2What specific protocols do you have in place to ensure resident safety and prevent falls within the facility?
- 3How do you ensure that communication remains seamless between the clinical staff and family members, especially if we need to reach a supervisor after hours?
- 4Could you tell me more about the daily activity calendar and how you work to keep residents engaged with meaningful events?
- 5In the event of a medical emergency or a change in health status, what is the immediate process for notifying the family and coordinating care?
- 6With the recent inspections, what specific steps is the facility taking to address past deficiencies and improve overall health outcomes?
Personalized based on this facility's data
Key Review Excerpts
“Every single person there was warm, kind and caring. It is really a very special place. They go above and beyond to make sure their residents are cared for.”
“The staff is so warm. It feels like you're walking into someone's home. They really care about the patients.”
“I had a lot of anxiety the first time I visited because I was afraid that it might smell bad. RARELY do I smell bad odors nor do they have just the opposite overkill with an overly antiseptic smell either.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Sherman Village HCC has concerning patterns with families filing multiple complaints that led to deficiencies, particularly around medication management, infection control, and care planning issues. The facility shows persistent problems across surveys from 2022 through 2025, with repeated violations in the same care areas including medication errors, infection prevention, wound care, and maintaining proper medical records. While all deficiencies show correction dates, the recurring nature of similar problems suggests ongoing quality challenges that warrant careful consideration before placement.
Mar 17, 2026Complaint1
Administration Deficiencies
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Feb 21, 2026Complaint2
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Dec 11, 2025Complaint5
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 3, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 1, 2025Routine27
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration Deficiencies
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Aug 1, 2025Complaint7
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Aug 22, 2023
$202,260
Ownership & Operations
Who Operates This Facility
Sherman Village Hcc
for profit
Chain Affiliation
Longwood Management Corporation
38 facilities nationwide
Chain avg rating: 2.2/5 · Rank 28 of 38 (Worst)
Ownership & Management
Owners
Friedman Family Trust
Owner · Organization
Ira D Friedman 1991 Trust
Owner · Organization
Lehmann Family 1991 Trust
Owner · Organization
The Klavan Family Trust
Owner · Organization
The Tzippy Friedman Notis 1990 Trust
Owner · Organization
Friedman, Aaron
Owner (parent company)
Klavan, Rachel
Owner (parent company)
Lehmann, Libby
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit shermanvillagehealthcare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Belmont Village Encino
3.4 miAssisted Living · Sherman Oaks, CA
Las Casitas Assisted Living
3.8 miAssisted Living · Burbank, CA
Belmont Village Hollywood
5.4 miAssisted Living · Los Angeles, CA
West Hollywood Healthcare & Wellness Centre, Lp
5.6 miNursing Home · Los Angeles, CA
Belmont Village Westwood
6.5 miAssisted Living · Los Angeles, CA
Park View Nursing and Subacute
8.0 miNursing Home · Reseda, CA