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Nursing HomeMedicaid Investigative

Sheridan Memorial Nursing Home

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

440 W Laurel Ave, Plentywood, MT 5925445 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 6 Google reviews

5
4
3
2
1

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1/ 10
low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • High staff turnover (58%)

Below average in MT · Meets national RN staffing standard · Above recommended total nurse staffing · No penalties on record

Source: Medicare data

What this means for your family

This facility has areas of concern that warrant careful consideration. The facility has 9 deficiencies, which is above the state average. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.

Google Reviews

Google Reviews

6 reviews on Google
[MISMATCH] Google reviews appear to be for a hospital and clinic, not this facility. Review data may be inaccurate.

Rating Trends

2343.02018(2)5.02019(1)5.02023(1)5.02024(1)5.02025(2)

Distribution · 7 analyzed

5
6
4
0
3
0
2
0
1
1

How They Respond to Reviews

67%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1With such a high staffing rating, how do you ensure that the caregivers are able to build deep, personal connections with each resident?
  • 2We noticed the facility is quite intimate with 45 residents; how does this smaller size help in providing more personalized medical care during emergencies?
  • 3Can you tell us more about the specific steps the team takes to address and resolve any recent state or health inspection findings?
  • 4What kind of daily activities or social outings do you organize to keep the residents engaged and active within the community?
  • 5How does the nursing team communicate updates to families regarding any changes in a resident's health or medical needs?
  • 6Since the facility is so well-regarded for its staff, how do you foster that culture of care when managing the day-to-day needs of the residents?

Personalized based on this facility's data

Source: 6 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.15hrs
OK
Registered nurses for medical care
Total Nursing
5.76hrs
OK
All nurses + aides combined
Staff Turnover
61%
Lower is better (< 30% = good)
RN Turnover
67%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
1/ 5
Better Than Avg

6

measures

Worse Than Avg

8

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility10.9%
Better than Avg
Here
10.9%
US
15.5%
MT
20.0%
Sheridan
23.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility30.8%
Worse than Avg
Here
30.8%
US
19.4%
MT
25.2%
Sheridan
26.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility25.8%
Worse than Avg
Here
25.8%
US
19.5%
MT
16.4%
Sheridan
15.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.3%
Better than Avg
Here
2.3%
US
12.1%
MT
5.0%
Sheridan
5.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

⚖️

Residents who lost too much weight

↓ Lower is better
This Facility12.9%
Worse than Avg
Here
12.9%
US
5.3%
MT
5.9%
Sheridan
10.2%
🩺

Residents with a long-term catheter

↓ Lower is better
This Facility7.2%
Worse than Avg
Here
7.2%
US
0.9%
MT
2.4%
Sheridan
0.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility68.0%
Worse than Avg
Here
68.0%
US
81.8%
MT
79.2%
Sheridan
80.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
1penalties
Near state avg (11.3)
8 complaint-triggered

Families have filed complaints against this facility, triggering 6 deficiency findings across multiple surveys spanning 2023-2025, with recurring issues in accident prevention, medication management, and fire safety systems. The facility shows a concerning pattern of repeat violations in fire safety equipment maintenance and resident safety supervision that persist across multiple inspection cycles. While all deficiencies have reported correction dates, the recurring nature of safety-related problems warrants careful consideration during any visit.

Apr 9, 2026Complaint
2
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jul 30, 2025Complaint
2
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Jul 30, 2025Routine
14
0585Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0868Potential for harm · WidespreadCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0919Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0300Potential for harm · IsolatedCorrected

Egress Deficiencies

Meet other general requirements that are deficient.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

Jul 3, 2024Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jul 3, 2024Routine
6
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Jun 11, 2024Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Federal Penalties

Fine

Jul 30, 2025

$15,935

Ownership & Operations

Who Operates This Facility

Owner / Operator

Sheridan Memorial Nursing Home

Organization Type

nonprofit

Ownership & Management

Key personnel

Rusbult, LauraW-2 Managing EmployeeBenson, DonaldOfficer / DirectorHansen, PaulOfficer / DirectorJensen, NancyOfficer / DirectorMiller, MyrnetteOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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