Sheridan Medical Lodge
Strong Medicare quality ratings; families often praise exceptional physical therapy and rehab programs. Still worth an in-person visit.
based on 93 Google reviews
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What this means for your family
This facility offers an exceptional physical therapy program and a very kind nursing staff that many families find helpful during rehab. However, you must be vigilant regarding medication timing and ensure you are actively involved in all communication, as multiple families have reported significant delays in pain management and lack of notice regarding resident transfers.
Google Reviews
Google Reviews
93 reviews analyzed“Sheridan Medical Lodge is highly regarded for its exceptional physical therapy programs and a compassionate nursing staff that many families find comforting during transitions. However, prospective families should be aware of significant reports regarding delayed medication administration and inconsistent communication from administration during resident transfers.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical therapy and rehab programs
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Engaging resident activities and social events
Concerns
- Delays in medication administration and pain control (mentioned by 3 reviewers)
- Poor communication regarding resident transfers and care plans (mentioned by 3 reviewers)
- Inconsistent hygiene and cleanliness in resident rooms (mentioned by 2 reviewers)
- Unprofessional or rude administrative/front desk behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides highly personalized, warm, and empathetic responses to positive reviews, often mentioning specific residents or staff members. For negative reviews, they attempt to move the conversation offline by providing direct contact information for administrators.
Questions for Your Tour
- 1We noticed how much you value feedback from families in your review responses; how do you typically keep families updated on changes to a resident's care plan or transfers?
- 2With your strong reputation for physical therapy and rehab, how do you tailor those programs to meet a resident's specific recovery goals?
- 3How does the nursing team manage medication schedules to ensure everything is administered precisely and on time?
- 4What steps are taken to ensure that resident rooms and personal living areas are kept consistently clean and comfortable?
- 5Could you tell us more about the social events and daily activities available to help residents stay engaged with the community?
- 6In the event of a medical emergency after hours, what is the protocol for contacting the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The facility has an exceptional PT program. Many personnel, from janitorial services to the on-site doctor, are professional and perform their job with excellence. However, avoid this facility if you need timely pain control.”
“From the very beginning, Wendy was incredibly informative and kind, which made the transition so much easier for our family. Lupe in the business office has made everything, simple and stress free, my mom's nurses have been absolutely amazing!”
“I truly enjoyed my stay at Sheridan. I needed rehab after being in the hospital, and I chose to come here. The people are so kind and they are very encouraging with therapy.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Sheridan Medical Lodge has persistent issues with care planning and assessment that span multiple years and have prompted family complaints, alongside recurring problems with medication management and food safety. The facility has struggled to properly develop timely care plans, with this deficiency appearing across four separate surveys from 2023-2024, including one complaint-triggered inspection. While all violations have correction dates, the pattern of repeated care planning failures and the fact that families have filed formal complaints about infection control and care planning raise concerns about consistent quality oversight.
Mar 11, 2026Routine2
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Dec 31, 2024Routine10
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Mar 29, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Feb 16, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 19, 2023Routine12
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Apr 14, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ownership & Operations
Who Operates This Facility
Nocona Hospital District
for profit
FOURSQUARE TEXAS 16 LLC
RICHARD M MILLER
Chain Affiliation
Foursquare Healthcare
10 facilities nationwide
Chain avg rating: 3.3/5 · Rank 7 of 10
Ownership & Management
Owners
Nocona Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
93 reviews from families & visitors
Official Website
Visit sheridanml.com
Medicare data downloads
Original nursing home datasets
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