Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 322 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 43% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 14 findings, above the MO average of 12.0. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Sherbrooke Village receives significant praise for its clean, well-maintained environment and specific staff members who are described as compassionate and attentive. However, families should be aware of recurring reports regarding understaffing, inconsistent hygiene care, and poor communication from nursing staff, particularly during off-hours and weekends. While many families are highly satisfied with the rehab and assisted living experience, others have raised serious concerns about the quality of medical oversight and responsiveness.
Quality Themes
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Distribution · 209 analyzed
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Key Review Excerpts
“The only disappointment was lack of showering. There should be a schedule for patients. There was always an excuse not to shower her until we begged.”
“My uncle had a stay there for rehab after a pacemaker insertion. What was suppose to be an easy rehab turned out to be the end of my uncle. The facility is very attractive but looks can be deceiving.”
“The staff is very friendly and helpful. Administration was easy to access and get a hold of whenever in need. Staff and residents are positive and in a good mood.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Sherbrooke Village has a concerning pattern with 68 deficiencies across multiple surveys, including 9 complaint-triggered issues where families filed reports about problems. The facility has ongoing issues with medication management, infection control, and abuse/neglect prevention that persist across multiple years. While the facility has corrected most violations, the recurring nature of problems in critical care areas and the significant number of family complaints suggest potential quality and safety concerns that warrant careful consideration.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Administration Deficiencies
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Sherbrooke Village
nonprofit
Mgm Healthcare
31 facilities nationwide
Chain avg rating: 2.6/5 · Rank 10 of 19
Owners
1026 Enterprises II, LLC
Owner · Organization
Mm Acquisitions, LLC
Owner · Organization
Mo Opco Group, LLC
Owner · Organization
10-26 Nationwide Tr
Owner (parent company) · Organization
Bcj Enterprises, LLC
Owner (parent company) · Organization
Bienstock, Faigie
Owner (parent company)
Bienstock, Judah
Owner (parent company)
Jeremias, Baruch
Owner (parent company)
Winter, Menachem
Owner (parent company)
Key personnel
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