Shelby Skilled Nursing and Rehabilitation
Strong Medicare quality ratings; families often praise homey, small-facility environment. Still worth an in-person visit.
based on 36 Google reviews
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What this means for your family
While some families report a warm, homey environment, the facility has a recurring pattern of complaints regarding cleanliness, odors, and responsiveness. We strongly recommend conducting an unannounced visit during a weekend or evening shift to observe staffing levels and facility hygiene for yourself before making a decision.
Google Reviews
Google Reviews
36 reviews on Google“Shelby Skilled Nursing and Rehabilitation receives highly polarized feedback, with some families praising the staff's dedication and homey atmosphere, while others report severe neglect and poor facility conditions. Recurring complaints focus on persistent odors, small room sizes, understaffing, and a lack of responsiveness to resident needs. Prospective families should be aware of the significant divide between positive testimonials and reports of substandard care.”
Quality Themes
Tap a score for detailsStrengths
- Homey, small-facility environment
- Staff described as friendly and caring by some families
- Recent facility renovations noted
- Active, professional management team (per some reviewers)
Concerns
- Persistent unpleasant odors in the facility (mentioned by 4 reviewers)
- Small, cramped room sizes (mentioned by 3 reviewers)
- Understaffing and lack of responsiveness to resident needs (mentioned by 4 reviewers)
- General cleanliness and hygiene issues (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 38 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With the recent renovations to the facility, could you show us how the updated living spaces look and how the layout accommodates resident mobility?
- 2Since the facility has a cozy, small-scale environment, how do you ensure that every resident receives timely attention and personalized care throughout the day?
- 3What specific protocols are in place to maintain a fresh and clean environment, particularly regarding the upkeep of common areas and resident rooms?
- 4How does the management team communicate with families regarding changes in a resident's health or any updates regarding their daily care plan?
- 5Could you describe the typical daily schedule, including any social activities or group programs designed to keep residents engaged?
- 6In the event of a medical emergency during the night or over the weekend, what is the immediate process for contacting physicians and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“The floors are dirty. The rooms are small. The staff does not care … half the time you can’t find anyone to ask or address an issue. Attaching a string to a call light .. like are you serious ..”
“The management is the kindest, fun & go over the top in everything they do! I was so pleased with the experience my grandma said she had as she had her last couple months of life there.”
“The “smell” in past reviews has been eliminated and cleanliness is a high priority as is all aspects of the facility’s operation. There is kind and patient care for each resident in a “family” type environment.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has faced multiple family complaints triggering inspections, with seven complaint-driven deficiencies since 2019 including medication errors and safety concerns. The most recurring issues involve medication management, fire safety systems, and medical record keeping, with some problems like medication oversight and safety hazards persisting across multiple years. While all violations have correction dates, the pattern of repeated complaints and ongoing medication-related deficiencies suggests families should thoroughly investigate current care quality.
Dec 1, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 28, 2024Routine9
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
May 8, 2024Complaint3
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 14, 2024Complaint4
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Sep 22, 2023Complaint1
Administration Deficiencies
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Jun 16, 2022Routine7
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Ownership & Operations
Who Operates This Facility
Shelby Skilled Nursing and Rehabilitation
for profit
Chain Affiliation
Michael Slyk
7 facilities nationwide
Chain avg rating: 3.0/5 · Rank 2 of 7
Ownership & Management
Owners
D'amico, Daniel
Owner
Slyk, Michael
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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