Nursing HomeMedicaid

Shawnee Manor

Strong Medicare quality ratings; families often praise effective rehabilitation and physical therapy programs. Still worth an in-person visit.

2535 Fort Amanda Road, Lima, OH 45804|137 beds|Licensed & Active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

3.6/5

based on 48 Google reviews

(419) 999-2055 Directions Website

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What this means for your family

While Shawnee Manor has a well-regarded rehabilitation and Parkinson's therapy program, the recurring reports of neglect and poor hygiene are critical red flags. If you are considering this facility, we strongly recommend unannounced visits and asking for a detailed plan on how they manage pressure sores and medication schedules to ensure your loved one's safety.

Google Reviews

48 reviews on Google

“Shawnee Manor presents a highly polarized experience for families, with significant praise for its rehabilitation therapy programs and some dedicated staff members. However, multiple reviewers report severe concerns regarding basic hygiene, neglect, and communication failures, including instances of residents being left in soiled conditions and delays in medication administration.”

Quality Themes

Tap a score for details

Strengths

Effective rehabilitation and physical therapy programs
Supportive Parkinson’s care and outpatient services
Some staff members described as caring and attentive

Concerns

Neglect and hygiene issues (soiled bedding/clothing, unbrushed hair) (mentioned by 4 reviewers)
Poor communication and difficulty reaching staff by phone (mentioned by 3 reviewers)
Delays in medication administration and pain management (mentioned by 3 reviewers)
Facility cleanliness (urine odors, overflowing trash) (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 50 analyzed

How They Respond to Reviews

43%response rate

This facility responds to some reviews.

Questions for Your Tour

1We've heard wonderful things about your rehabilitation and Parkinson's care programs; could you tell us more about how those specialized services are integrated into daily care?
2How does the nursing team ensure that medication schedules and pain management are strictly followed for every resident?
3What specific protocols do you have in place to ensure resident rooms and common areas are kept clean and fresh throughout the day?
4How do you ensure that communication remains consistent and easy for family members when they need to reach the staff or nursing team?
5What are some of the favorite daily activities or social events that residents enjoy participating in here?
6In the event of a medical emergency during the night, what is the immediate process for notifying the family and coordinating care?

Personalized based on this facility's data

Key Review Excerpts

“I would be wheelchair bound had it not been for the great care I received in their Rehabilitation Department.”

Rehab patient · 2022★★★★★

“The neglect of my grandmother was beyond belief. She went full days without being 'changed'. We came down from out of state and found her clothing soaked in her own feces, as well as all of the bedding.”

Long-term resident's family · 2017★☆☆☆☆

“Bed sore wasn't taken care of properly and its now a stage 4 (down to the bone!)”

Long-term resident's family · 2025★☆☆☆☆

Source: 48 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.55hrs

74%

Registered nurses for medical care

Total Nursing

3.44hrs

84%

All nurses + aides combined

Staff Turnover

40%

Lower is better (< 30% = good)

RN Turnover

27%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility1.3%

Better than Avg

Here

1.3%

12.1%

28.2%

Allen

20.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility2.6%

Better than Avg

Here

2.6%

14.4%

5.8%

Allen

13.0%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility3.5%

Better than Avg

Here

3.5%

15.3%

6.9%

Allen

13.3%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility29.8%

Worse than Avg

Here

29.8%

19.5%

25.4%

Allen

20.2%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility29.4%

Worse than Avg

Here

29.4%

19.4%

21.6%

Allen

24.6%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility98.5%

Better than Avg

Here

98.5%

93.4%

92.6%

Allen

93.9%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility89.3%

Better than Avg

Here

89.3%

81.8%

78.4%

Allen

81.0%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility84.0%

Better than Avg

Here

84.0%

79.8%

75.6%

Allen

77.3%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.2%

Allen

1.4%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies

Near state avg (10.1)

5 complaint-triggered

Shawnee Manor has faced recurring issues with daily care assistance, safety hazards, and infection control across multiple years, with families filing complaint reports that triggered four recent deficiencies. The facility shows persistent problems in these core care areas, though all violations have correction dates indicating the facility addresses identified issues when cited.

Feb 26, 2026Complaint1 finding

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Feb 13, 2025Routine12 findings

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0753Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 13, 2025Complaint1 finding

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Dec 19, 2024Complaint2 findings

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 7, 2023Complaint1 finding

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

Aug 18, 2022Routine6 findings

0868Potential for harm · WidespreadCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0331Potential for harm · PatternCorrected

Smoke Deficiencies

Construct fire resistant interior walls.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Shawnee Manor

Organization Type

for profit

Chain Affiliation

Chain Name

Hcf Management

Chain Size

22 facilities nationwide

Chain avg rating: 3.4/5 · Rank 6 of 22

Ownership & Management

Owners

Hcf Operations, INC

Owner · Organization

100%

Chad M. Unverferth 12-14-11 Irrv Grantor Tr