Seymour Rehabilitation and Healthcare
Strong Medicare quality ratings; families often praise friendly and helpful staff members. Still worth an in-person visit.
based on 27 Google reviews
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What this means for your family
While older reviews suggest a high standard of care and cleanliness, very recent reviews indicate a dangerous decline in safety and accountability. If you choose this facility, you must closely monitor your loved one's hygiene, feeding, and the security of their personal belongings.
Google Reviews
Google Reviews
27 reviews analyzed“Families should exercise extreme caution due to serious allegations of resident neglect, lack of hygiene monitoring, and loss of personal belongings. While some long-term reviews praise the friendly staff and cleanliness, recent feedback highlights critical failures in basic patient care and administrative oversight.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and helpful staff members
- Clean and well-maintained environment
- Approachable administration
Concerns
- Severe resident neglect including failure to feed or clean patients
- Loss of personal belongings and sentimental items
- Unprofessional behavior by specific staff members
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1I noticed some families have mentioned how clean and well-maintained the facility is; could you tell me more about your daily cleaning and maintenance routines?
- 2How do you ensure that every resident's nutritional needs and mealtime preferences are met and monitored throughout the day?
- 3What specific steps does your team take to ensure that residents' personal belongings and sentimental items are kept safe and organized?
- 4Can you describe your process for communicating important health updates or changes in condition to family members?
- 5What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 6What kind of daily activities or social programs do you have planned to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“This place is amazing! Has great staff that loves to help the residents, very clean, and the place itself just looks very open and approachable!”
“My husbands grandma is staying there and litterally every single time he or his family members go to visit she has been neglected , not fed , not cleaned , not monitored in any way !”
“They lost all my belongings my mother's ashes my my bath soap my readers and a lot of food”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents needing more daily help over time
Residents with depression symptoms
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that led to findings regarding medication management, care planning, daily living assistance, and infection control. The facility shows a pattern of recurring deficiencies in care planning and assessment across multiple surveys, along with ongoing heating/ventilation system issues. While all deficiencies have correction dates, the repeated nature of core care areas suggests inconsistent quality management that families should carefully evaluate.
Jan 2, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
May 16, 2025Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Apr 8, 2025Routine5
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Feb 29, 2024Routine7
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Feb 29, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 3, 2023Complaint1
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Ownership & Operations
Who Operates This Facility
Baylor County Hospital District
nonprofit
ADVANCED HCS
CARRIE HAWKINS
Chain Affiliation
Advanced Healthcare Solutions
30 facilities nationwide
Chain avg rating: 3.2/5 · Rank 14 of 30
Ownership & Management
Owners
Baylor County Hospital District
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit ahstexas.com
Medicare data downloads
Original nursing home datasets
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