Seville Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 14 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- High staff turnover (61%)
- High RN turnover (80%)
Below average in MO · Below recommended RN staffing · $31,404 in fines
What this means for your family
Given the recent reports of patient neglect and administrative non-compliance, families should exercise extreme caution. If you are considering this facility, demand a tour of the specific unit, ask for a detailed written policy on patient supervision, and speak directly with the current administrator about how they handle discharge and medical record transfers.
Google Reviews
Google Reviews
14 reviews on Google“Seville Care Center presents a concerning environment where families have reported serious lapses in patient supervision, including residents wandering off and instances of alleged mistreatment. While some past reviews highlighted improvements in facility aesthetics and therapy services, recent feedback is dominated by reports of administrative friction and neglect.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy department
- Recent facility aesthetic upgrades
- Staff perceived as friendly during initial contact
Concerns
- Lack of adequate patient supervision and safety monitoring (mentioned by 2 reviewers)
- Difficult administrative and discharge processes (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the facility has undergone some recent aesthetic upgrades; how have these changes impacted the daily living environment for residents?
- 2Given the importance of consistent oversight, could you walk me through your current protocols for patient supervision and safety monitoring throughout the day and night?
- 3I see that your physical therapy department is highly regarded; how do you integrate those services into the daily routine for residents who need extra support?
- 4Medication management is a top priority for our family; what specific systems do you have in place to ensure accuracy and timely administration for your residents?
- 5I appreciate that you actively engage with feedback online; how do you use that communication to improve the overall experience for families and residents?
- 6Navigating transitions can be complex, so could you explain how your administrative team supports families through the discharge or care-level adjustment process?
Personalized based on this facility's data
Key Review Excerpts
“The therapy department went above my expectations.”
“I have watched them not watch your loved ones who is staying there they were busy playing around. There was a person they lost in the nursing home they were not watching she slipped slip outside.”
“My daughter was very mistreated when she was there. We had to have her move to the hospital do to mistreatment.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
13
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Seville Care Center shows concerning patterns with families filing complaints about resident protection and communication issues, including multiple incidents involving abuse/neglect prevention and failure to notify families of important changes. The facility has recurring problems across fire safety systems, care planning, and resident rights that persist across multiple surveys despite corrections. While most deficiencies have correction dates, the repeated nature of safety violations and complaint-triggered incidents regarding resident protection warrant careful consideration during your visit.
Mar 30, 2026Complaint2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Dec 10, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Nov 18, 2025Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Apr 25, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jan 16, 2025Routine19
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure the activities program is directed by a qualified professional.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Dec 4, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Federal Penalties
Fine
Aug 7, 2023
$4,587
Fine
Jul 17, 2023
$12,703
Fine
Jun 26, 2023
$3,529
Fine
Jun 20, 2023
$3,176
Ownership & Operations
Who Operates This Facility
Seville Care Center
for profit
Ownership & Management
Owners
Krisley Properties LLC
Owner · Organization
Mjz Investment LLC
Owner · Organization
North Star Equity Group LLC
Owner · Organization
Redbud Investment Group LLC
Owner · Organization
Silver Maple Properties LLC
Owner · Organization
Williza Properties
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.