Seneca Nursing
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 44 Google reviews

Watch Seneca Nursing
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (69%)
- High RN turnover (62%)
Below average in MO · Below recommended RN staffing · Below chain average · No penalties on record
What this means for your family
Seneca House is often praised for its clean, home-like environment and compassionate nursing staff, making it a potentially comfortable choice. However, because multiple reviewers have raised serious concerns regarding management communication and staffing stability, we strongly recommend you visit during off-hours and ask specifically about staff turnover rates and how management handles resident or family complaints.
Google Reviews
Google Reviews
44 reviews on Google“Seneca House is frequently praised for its warm, family-like atmosphere and friendly, attentive staff who are often described as treating residents with genuine care. However, the facility faces significant criticism regarding management practices and staffing, with some reviewers reporting high turnover, poor leadership communication, and occasional neglectful care. While many visitors find the facility clean and welcoming, prospective families should be aware of the stark contrast between the high volume of glowing reviews and the serious concerns raised by others regarding management and staffing stability.”
Quality Themes
Tap a score for detailsStrengths
- Warm, family-like atmosphere
- Clean and odor-free environment
- Friendly and compassionate nursing staff
- Helpful and knowledgeable administrative team
Concerns
- Poor management communication and unprofessional behavior (mentioned by 2 reviewers)
- Understaffing and high staff turnover (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 47 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It is so wonderful to see how clean and well-maintained the facility looks; how do you ensure the environment stays so fresh and comfortable for the residents?
- 2We noticed the administrative team is very responsive to feedback; how does the management team communicate important updates or changes to families?
- 3With the care needs of the residents in mind, how do you ensure there is always enough consistent staff available to provide attentive, one-on-one care?
- 4What is the protocol for handling a medical emergency during the night or over the weekend?
- 5Could you tell us more about the daily activities and social opportunities available to help residents stay engaged with one another?
- 6How does the nursing team approach personalized care to maintain that warm, family-like atmosphere that people often talk about here?
Personalized based on this facility's data
Key Review Excerpts
“I'm so thankful my Aunt received such good care here, she was able to return home! She had small complaints from time to time, but they were always addressed and corrected quickly!”
“Nursing staff is great other than 1 nurse. But management is a joke will talk smack about you. When confronted say that the residents are lying.”
“I am also big on smells and walking into this facility I was relieved that there was no lingering odor. The facility itself is very cozy and home like.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
8
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Seneca Nursing has concerning patterns of repeated deficiencies, with families filing multiple complaints about resident abuse/neglect, medication management, and care quality. The facility shows recurring problems with protecting residents from abuse, medication errors, and infection control that have persisted from 2019 through 2025. While all violations show correction dates, the frequency of complaints and repeated issues in critical care areas suggest ongoing operational challenges families should carefully consider.
Mar 16, 2026Complaint7
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 11, 2025Complaint2
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jan 13, 2025Routine9
Nursing and Physician Services Deficiencies
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jan 13, 2025Complaint2
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Oct 29, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Feb 1, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Ownership & Operations
Who Operates This Facility
Seneca Nursing
for profit
Chain Affiliation
Community Care Centers
8 facilities nationwide
Chain avg rating: 2.6/5 · Rank 6 of 8
Ownership & Management
Owners
Weiner, Craig
Owner
Weiner, Gina
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit communitycaremidwest.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.