Senatobia Healthcare & Rehab
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 13 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (9 vs median 6)
- High staff turnover (61%)
- High RN turnover (69%)
Below average in MS · Below recommended RN staffing · $8,021 in fines
What this means for your family
Given the recent, serious reports of neglect and communication failures, we strongly advise families to conduct unannounced visits and closely monitor the hygiene and medical care of their loved ones. While some families report a positive experience, the frequency of critical safety concerns in recent reviews warrants extreme caution.
Google Reviews
Google Reviews
13 reviews analyzed“Senatobia Healthcare & Rehab receives highly polarized feedback, with recent reviews highlighting severe concerns regarding patient hygiene, neglect, and medical oversight. While some families express long-term satisfaction and comfort with the facility, others report critical failures in communication, infection control, and basic care standards.”
Quality Themes
Tap a score for detailsStrengths
- Some families report a sense of comfort and trust
- Positive experiences for some long-term residents
- Professional team interactions noted by some visitors
Concerns
- Neglect regarding basic hygiene and patient care (mentioned by 2 reviewers)
- Poor communication regarding medical status and transfers (mentioned by 2 reviewers)
- Inadequate infection control and medical oversight (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1How does your team ensure that residents' personal hygiene and daily grooming needs are consistently met throughout every shift?
- 2What specific protocols do you have in place to ensure families are kept updated and informed regarding any changes in a resident's medical status or transfers?
- 3Can you walk me through your process for medication management and how you ensure accuracy and oversight for every resident?
- 4What steps is the facility currently taking to improve cleanliness and infection control standards within the resident rooms and common areas?
- 5What kind of daily activities or social programs are available to help residents stay engaged and connected with one another?
- 6In the event of a medical emergency after hours, what is the immediate procedure for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“My husband came home very wet Very thirsty and very hungry He fell no one called me He had feces on his leg nobody gave him a bath the bandaid on his leg was wet all over with blood.”
“I have placed my mother here for rehab then moved her to long term. I have looked at other places that were closer to my home, and I can't find a place that gives me the "she's good here" feeling anywhere else.”
“I had a lung infection and wanted to go to the hospital. The NP would not let me go because she said the X-ray didn’t show anything. I didn’t have a XRay.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
11
measures
1
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents who lost too much weight
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with families filing multiple complaints about protection of residents' belongings, medication errors, and care planning issues. The main recurring problems involve resident care planning and assessment, medication management, and daily care assistance. While the facility has addressed each cited deficiency, the same issues persist across multiple surveys, including repeated problems with protecting residents from financial exploitation and ensuring complete care plans, suggesting ongoing systemic challenges that families should carefully evaluate.
Oct 27, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Aug 7, 2025Routine5
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Aug 7, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Mar 26, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Aug 20, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 28, 2024Routine4
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Federal Penalties
Fine
Aug 20, 2024
$8,021
Ownership & Operations
Who Operates This Facility
Senatobia Healthcare & Rehab
for profit
Ownership & Management
Owners
Sccr,llc
Owner · Organization
Northrip, Marty
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit senatobiahealthcare.com
Medicare data downloads
Original nursing home datasets
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