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Nursing HomeMedicaid Top Rated

Schmitt Woodland Hills

Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.

1400 W Seminary St, Richland Center, WI 5358150 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 39 Google reviews

5
4
3
2
1
Schmitt Woodland Hills Nursing Home in Richland Center, WI — Street View
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What this means for your family

Schmitt Woodland Hills is highly regarded for its clean environment and dedicated staff, making it a strong candidate for long-term care. However, because of the serious concerns raised regarding end-of-life care, we recommend that families specifically discuss their palliative care protocols and communication expectations with the administration before admission.

Google Reviews

Google Reviews

39 reviews on Google
Schmitt Woodland Hills is frequently praised for its clean, well-maintained facility and friendly, compassionate staff. While many families report positive experiences with long-term care and rehabilitation, there are isolated but serious concerns regarding end-of-life care and general responsiveness. Overall, it is viewed as a comfortable and attractive environment for residents.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean10.0ActivitiesN/AMedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Friendly and compassionate staff
  • Effective rehabilitation therapy
  • Comfortable living environment

Concerns

  • Inadequate end-of-life care and responsiveness (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(8)'20(4)'23(3)'25(2)'26(1)

Distribution · 40 analyzed

5
26
4
10
3
2
2
1
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's 5-star staffing rating, how do you ensure that staff members are able to provide consistent, personalized attention to each of the 50 residents throughout the day?
  • 2With the recent state violations and health inspection findings, what specific steps has the leadership team taken to address those areas and improve the overall care experience?
  • 3We understand that providing compassionate end-of-life care is complex; could you walk us through your protocols for supporting residents and families during those sensitive times?
  • 4The reviews frequently highlight how clean and well-maintained the building is; how do you foster that welcoming environment while also keeping residents engaged in daily activities?
  • 5Since rehabilitation therapy is noted as a strength here, how do you integrate those therapy goals into a resident's routine to ensure they stay active and comfortable?
  • 6How does your team coordinate communication with families when a resident has a medical concern or an urgent health need arises?

Personalized based on this facility's data


Key Review Excerpts

Especially appreciative of the therapy department teaching Dad the ropes of his new walker and for the home visit to make navigation easier and safer.

Rehab patient's family · 2018★★★★

The staff is exceptional. Everyone is friendly, caring, and kind. The facility is well maintained; the rooms are spacious and bright and clean.

Long-term resident's family · 2023★★★★★

My grandma and her 3 siblings have lived here for many years. They have all been comfortable here and seem happy. The staff have been wonderful and respectful.

Long-term resident's family · 2022★★★★★
Source: 39 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.12hrs
OK
Registered nurses for medical care
Total Nursing
4.78hrs
OK
All nurses + aides combined
Staff Turnover
41%
Lower is better (< 30% = good)
RN Turnover
13%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

2

measures

Mixed Results

4

measures

Similar to Avg

1

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility7.4%
Better than Avg
Here
7.4%
US
19.5%
WI
16.8%
Richland
19.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility22.2%
Worse than Avg
Here
22.2%
US
14.4%
WI
16.7%
Richland
11.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility8.2%
Mixed vs Avgs
Here
8.2%
US
12.1%
WI
5.2%
Richland
15.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility96.7%
Better than Avg
Here
96.7%
US
93.4%
WI
95.6%
Richland
89.2%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
4.9%
WI
5.3%
Richland
5.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility18.0%
Mixed vs Avgs
Here
18.0%
US
15.3%
WI
19.9%
Richland
13.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility60.9%
Worse than Avg
Here
60.9%
US
79.8%
WI
82.2%
Richland
73.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility94.7%
Better than Avg
Here
94.7%
US
81.8%
WI
86.6%
Richland
76.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
WI
1.3%
Richland
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Near state avg (9.8)
2 complaint-triggered

Schmitt Woodland Hills has recurring issues with fire safety systems and electrical safety across all four surveys, suggesting ongoing infrastructure challenges that families reported through complaints. The facility has also had deficiencies in protecting residents from abuse and neglect, with families filing complaint-triggered reports in 2023. While all 30 deficiencies show correction dates, the persistent pattern of fire safety violations across multiple years indicates potential systemic maintenance issues that warrant careful consideration during visits.

Mar 5, 2026Routine
10
0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Nov 27, 2024Routine
15
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0132Potential for harm · PatternCorrected

Construction Deficiencies

Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0912Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0362Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Sep 28, 2023Routine
6
0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0331Potential for harm · IsolatedCorrected

Smoke Deficiencies

Construct fire resistant interior walls.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Jul 17, 2023Complaint
2
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Schmitt Woodland Hills

Organization Type

nonprofit

Ownership & Management

Key personnel

Drone, JenniferOfficer / DirectorHallett, SusanOfficer / DirectorHodge, NicholasOfficer / DirectorKnudson, SharonOfficer / DirectorSchauf, KarnOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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