Savoy Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 13 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
- Above-median deficiencies (14 vs median 7)
Above average in LA · Critically understaffed (RN) · Chain outperformer · No penalties on record
What this means for your family
Savoy Care Center has a strong reputation for successful post-surgery rehabilitation and an upbeat environment. However, due to reports of inconsistent hygiene and rude staff behavior, we strongly recommend visiting during different times of the day to observe staff interactions and cleanliness firsthand.
Google Reviews
Google Reviews
13 reviews on Google“Savoy Care Center receives high praise for its attentive and caring staff, particularly regarding post-surgery rehabilitation and patient happiness. However, some families have raised serious concerns regarding nursing staff attitude, hygiene standards, and the physical condition of the facility.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring nursing staff
- Effective post-surgery rehabilitation
- Clean and upbeat facility environment
Concerns
- Rude and impatient nursing staff (mentioned by 2 reviewers)
- Poor hygiene and lack of patient cleanliness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that the facility has had some recent state violations, what specific steps are you taking to improve your current health inspection outcomes?
- 2With a 2-star CMS staffing rating, how do you ensure that residents receive consistent attention and timely assistance throughout the day?
- 3We've heard great things about your rehabilitation program, but could you walk us through your protocols for ensuring consistent daily hygiene and personal care for residents?
- 4Some families have expressed concerns about bedside manner; how do you train your nursing staff to maintain a patient and compassionate approach during high-stress moments?
- 5What does a typical daily activity schedule look like for residents to ensure they stay engaged and active within the facility?
- 6How are medical emergencies handled on-site, and at what point is a family member typically notified during an urgent health situation?
Personalized based on this facility's data
Key Review Excerpts
“My grandmother was brought here to recover after surgery and I have never seen her thrive so much. When she came home, she was genuinely sad to leave her friends behind. This staff is amazing.”
“The building is old and needs updating but the staff is great. They are very caring and attentive.”
“The nurses are so rude ..They are very not patient at all. One day I went there I rang the light for my mom. She didn’t know I was there. She come around the corner like what what what can I help you with? They don’t keep the patients clean mom face always dirty.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
3
measures
11
measures
3
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Savoy Care Center has faced significant challenges with multiple complaint-triggered deficiencies, indicating families have filed reports about care concerns. The facility has struggled most with resident care quality, abuse/neglect prevention, and care planning across multiple surveys. While all deficiencies show correction dates, the pattern of recurring issues in critical areas like abuse prevention and quality care, combined with family complaints, suggests ongoing operational challenges that warrant careful consideration during visits.
Mar 26, 2026Complaint3
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Jul 30, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Jun 11, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Mar 28, 2025Routine12
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jun 12, 2024Complaint1
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Jan 24, 2024Routine2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Savoy Care Center
for profit
Chain Affiliation
Paramount Healthcare Consultants
14 facilities nationwide
Chain avg rating: 2.4/5 · Rank 4 of 14
Ownership & Management
Owners
Smith, Dawne
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit paramounthcla.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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