Savant of West Hollywood

This report details a complaint investigation conducted on February 26, 2026, regarding allegations of neglect, improper medication administration, physical abuse, and insufficient activities. All four specific allegations cited were ultimately found to be unsubstantiated after a thorough review of records and interviews.

This report details a complaint investigation conducted on February 10, 2026, regarding allegations of staff failing to address a resident's change in condition and failing to provide required ADL care. Both allegations were ultimately deemed 'Unsubstantiated' after the Licensing Program Analyst reviewed records and interviewed staff and residents.

This report details the findings of a complaint investigation concerning allegations of staff neglect and failure to reassess resident needs for Resident #1 (R1). Both allegations were reviewed using multiple sources of evidence, including medical records, incident reports, and staff interviews. Consequently, the investigation determined that there was insufficient evidence to substantiate either allegation at this time.

This report details a complaint investigation regarding an allegation of staff hitting a resident. The investigation, conducted by an LPA, found no evidence to support the allegation after reviewing records and interviewing staff and residents. Consequently, the allegation was deemed unsubstantiated.

This report details a complaint investigation regarding laundry services for a resident. The investigation found that the allegation was unfounded, as staff confirmed they perform laundry services according to schedule. The complaint was therefore dismissed.