Savannah Nursing and Rehabilitation
Strong Medicare quality ratings; families often praise kind and attentive nursing staff. Still worth an in-person visit.
based on 14 Google reviews
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What this means for your family
While many families praise the facility for its compassionate staff and effective therapy, there are serious reports of hygiene issues and unresponsiveness to call lights. When touring, we strongly recommend observing the staff's response time to call lights and checking the cleanliness of resident rooms and personal grooming standards.
Google Reviews
Google Reviews
14 reviews on Google“Savannah Nursing and Rehabilitation receives highly polarized feedback, with recent reviews praising the staff's kindness and the facility's professionalism, while others express serious concerns regarding hygiene and neglect. Families highlight the facility as a clean, well-run environment for hospice and therapy, yet critical reports describe unaddressed call lights and poor personal care for residents.”
Quality Themes
Tap a score for detailsStrengths
- Kind and attentive nursing staff
- Excellent therapy services
- Clean and well-organized facility environment
- Compassionate hospice care
Concerns
- Unresponsive staff to call lights (mentioned by 2 reviewers)
- Poor hygiene and cleanliness of residents and rooms (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's focus on therapy services, how are these sessions integrated into a resident's daily routine to ensure they stay active and engaged?
- 2With a 120-resident capacity, what specific protocols do you have in place to ensure that call lights are answered promptly and that residents' needs are met in a timely manner?
- 3I noticed the staffing rating is currently lower than other metrics; could you walk me through your current staffing model and how you ensure consistent, high-quality care for every resident?
- 4Maintaining a clean and comfortable environment is very important to our family; what is your daily process for room maintenance and ensuring residents' personal hygiene needs are consistently met?
- 5Since the facility has addressed some past state violations, what proactive steps or new training programs have you implemented to improve overall compliance and resident care?
- 6How does your team handle medical emergencies or sudden changes in a resident's health status, especially during evening or weekend hours?
Personalized based on this facility's data
Key Review Excerpts
“My 99 year young mother was a resident there. Every employee there called her granny or mamaw. She loved everyone there and joked around with them.”
“My Dad came here for hospice and the staff was incredibly attentive and kind to him and to me while I stayed with him most of the time for the last 5 days.”
“The lack of care and attention not only to them but to other residents, is obvious each visit. The room as well as the resident, their hair, clothing and bedding are always dirty. Call lights going off go unanswered, even with staff members standing nearby.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
One family filed a complaint that triggered an inspection finding regarding failure to properly notify residents and families of important situations. The facility shows recurring issues with care planning and quality of care, including pressure ulcer prevention and adequate nutrition. All deficiencies have been corrected by the provider, with problems appearing sporadically across different surveys rather than persisting over time.
Nov 20, 2024Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nov 20, 2024Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Sep 22, 2022Routine4
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Dec 4, 2019Routine1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Ownership & Operations
Who Operates This Facility
Savannah Nursing and Rehabilitation
for profit
Chain Affiliation
The Ensign Group
342 facilities nationwide
Chain avg rating: 2.4/5 · Rank 1 of 5 (Best)
Ownership & Management
Owners
Rocky Top Healthcare LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit savannahnursingandrehab.com
Medicare data downloads
Original nursing home datasets
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