Sarcoxie Health Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 5 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
Bottom 25% in MO · Critically understaffed (RN) · Significantly below average staffing · Worst in RELIANT CARE MANAGEMENT chain · No penalties on record
What this means for your family
While recent feedback suggests a very positive experience for short-term rehabilitation, families should conduct a thorough tour to inspect the shared bathroom facilities mentioned in multiple reviews. We recommend asking management specifically about their protocols for pressure sore prevention and daily hygiene to address the concerns raised by previous visitors.
Google Reviews
Google Reviews
5 reviews on Google“Sarcoxie Health Care Center receives polarized feedback, with recent experiences highlighting a warm, caring environment for short-term rehab, while older and critical reviews raise significant concerns regarding facility infrastructure. Specifically, multiple reviewers have expressed discomfort with the high resident-to-bathroom ratio, and one reviewer reported serious allegations regarding hygiene and pressure sore prevention.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, caring nursing staff
- Positive, lively atmosphere
- Quality homemade meals
Concerns
- Inadequate bathroom facilities for the number of residents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such wonderful things about the quality of the homemade meals here; could you tell us more about the daily menu and how much variety there is?
- 2Since we want to ensure a comfortable environment, could you tell us about any recent or planned updates to the resident bathrooms and shared facilities?
- 3With the small, intimate size of 40 residents, how do you ensure that the facility stays consistently clean and well-maintained throughout the day?
- 4We've read that the nursing staff is very compassionate; how do you support your team to ensure they have enough time to provide that level of personal care?
- 5What is the protocol for handling a medical emergency during the night or over the weekend?
- 6What kind of daily activities or social events are available to help keep the atmosphere lively and engaging for the residents?
Personalized based on this facility's data
Key Review Excerpts
“The staff truly cares. The residents are happy and I always hear laughing and fun. It's not uncommon to overhear residents and staff alike say "love ya!" To other residents and staff.”
“So many residents have came from this facility with nothing but complaints of sharing a bathroom with so many other residents, things not being clean, having bed sores because nobody got residents out of their bed”
“I don’t like that 12 patients have to share the same toilet.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
8
measures
1
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints about this facility, with concerns about nursing staffing, infection control, and abuse prevention policies appearing repeatedly across recent surveys. The facility has faced deficiencies in nursing coverage, safety measures, medication management, and fire safety systems, though all violations show correction dates. Recent complaint-triggered inspections in 2024-2025 identified ongoing issues with staffing levels and resident protection policies, suggesting some problems may persist despite reported corrections.
Nov 14, 2025Complaint4
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 27, 2025Complaint2
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Mar 28, 2025Routine7
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Aug 27, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Aug 24, 2023Routine12
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Aug 9, 2023Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Ownership & Operations
Who Operates This Facility
Sarcoxie Health Care Center
for profit
Chain Affiliation
Reliant Care Management
32 facilities nationwide
Chain avg rating: 1.1/5 · Rank 22 of 29 (Worst)
Ownership & Management
Owners
Reliant Care Group LLC
Owner · Organization
Rcg INC
Owner (parent company) · Organization
Richard J. Destefane Revocable Living Trust
Owner (parent company) · Organization
Destefane, Richard
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit reliantcaremgmt.com
Medicare data downloads
Original nursing home datasets
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