Santa Rosa Care Center
Limited public data on Santa Rosa Care Center. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 19 Google reviews
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What this means for your family
The facility is highly regarded for its compassionate staff and supportive environment for families, particularly regarding communication. However, because there is a conflicting report regarding reduced staffing levels under new management, you should specifically ask about current nurse-to-patient ratios during your tour.
Google Reviews
Google Reviews
19 reviews analyzed“Families will find a facility praised for its compassionate, attentive staff and a beautiful, well-maintained building. While many reviewers highlight exceptional clinical and therapy care under new management, one critical report warns of declining care quality and reduced staffing ratios since the management change.”
Quality Themes
Strengths
- Compassionate and attentive nursing staff
- Exceptional clinical and therapy care
- Beautiful and well-maintained building
- Strong support and communication for families
Concerns
- Reduced staff-to-patient ratio leading to declined care quality
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such wonderful things about the compassion of your nursing team; how do you ensure that same level of attentive care is maintained during busy shifts?
- 2The building looks absolutely beautiful and well-maintained; what kind of daily activities or social outings do you organize to help residents enjoy the space?
- 3Since communication with families is a known strength here, what is your preferred method for keeping us updated on our loved one's daily well-being?
- 4In the event of a sudden medical change or an emergency during the night, what is the specific protocol for getting immediate clinical attention?
- 5We are very impressed by the clinical and therapy care mentioned by others; how do you tailor rehabilitation plans to meet each resident's specific physical goals?
- 6How do you approach staffing levels to ensure that the high standard of personalized care and therapy that Santa Rosa is known for remains consistent?
Personalized based on this facility's data
Key Review Excerpts
“The clinical and therapy care went above and beyond, and it was even clear that our loved one was treated with dignity and respect. The staff took the time to listen, answer questions, and support our family every step of the way.”
“I am a hospice nurse and I frequently visit Santa Rosa to see my patients. The staff here are so nice and I have never had an issue communicating with the nurses.”
“Excelente personal, han tratado a mi familiar con mucha empatia y con un cuidado excepcional. Al principio estaba preocupado por cuestiones de idioma pero la directora nos brindo un servicio profesional y explico todo en español, muchas gracias por sus servicios!”
Inspection History
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Feb 2, 2026RoutineCleanReport
No deficiencies found during this inspection.
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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