Santa Fe Terrace
Families consistently rate this highly — reviewers highlight personalized, attentive care from staff. Schedule a visit to confirm the fit.
based on 10 Google reviews
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What this means for your family
This facility is a strong candidate if you value a clean environment and personalized attention from staff who treat residents as individuals. The homemade meals and pet-friendly policy are significant pluses, but since recent reviews lack detail on medical oversight, you should specifically ask about their protocols for medication management and emergency response.
Google Reviews
Google Reviews
10 reviews analyzed“Families can expect a clean, welcoming environment where staff members are praised for their personalized care and ability to make residents feel at home. Reviewers specifically highlight the quality of the homemade meals and the active community atmosphere, though there is a lack of detailed information regarding specific medical or staffing concerns in the recent reviews.”
Quality Themes
Tap a score for detailsStrengths
- Personalized, attentive care from staff
- Clean and well-maintained facility
- High-quality homemade meals
- Engaging resident activities
- Pet-friendly environment
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides highly personalized and empathetic responses to detailed reviews, while using standardized templates for brief or star-only ratings. They proactively attempt to engage with negative feedback by providing a direct contact line for resolution.
Questions for Your Tour
- 1Since the facility is so cozy with 43 residents, how do you ensure each person receives that personalized, attentive care mentioned in your community's reputation?
- 2I've heard wonderful things about the homemade meals here; could you tell me more about how the menu is planned and if there are options for specific dietary needs?
- 3What kind of engaging daily activities or social outings do you organize to keep the residents active and connected?
- 4We are a pet-loving family, so I'd love to know more about your pet-friendly environment and how residents with animals settle in.
- 5How is the facility maintained to ensure it stays as clean and well-kept as it appears?
- 6In the event of a medical emergency during the night, what is the protocol for getting immediate care for a resident?
Personalized based on this facility's data
Key Review Excerpts
“The food is very good as it is homemade by wonderful cooks.”
“Staff was amazing. I was so welcomed by ALL staff! The facility was so clean and so presentable!”
“They know her and they work hard to help her in the individual ways that she needs.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Santa Fe Terrace underwent its most recent comprehensive inspection on September 14, 2023, and no violations of state standards were found. Additionally, there are currently no enforcement actions on record for this facility.
Sep 14, 2023RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Plainview AL, LLC
for profit
12 OAKS MANAGEMENT SERVICES, INC
JUSTIN LUNA
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit 12oaks.net
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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