Santa Clarita Post-Acute Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 76 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (34 vs median 13.0)
Bottom 25% in CA · Below recommended RN staffing · Above recommended total nurse staffing · Worst in ABRAHAM BAK & MENACHEM GASTWIRTH chain · $118,170 in fines
What this means for your family
This facility offers an excellent rehabilitation program and highly skilled wound care nurses that many families find life-changing. However, you must be extremely vigilant regarding medical oversight, specifically checking that diabetic protocols and medication schedules are strictly followed, as multiple families have reported dangerous lapses in care.
Google Reviews
Google Reviews
76 reviews on Google“Families considering Santa Clarita Post-Acute Care Center will find a highly polarized environment. While many reviewers praise the exceptional rehabilitation therapy, skilled wound care, and a kind, attentive nursing staff, there are serious, recurring allegations regarding medical negligence, including failure to manage insulin/glucose levels and the development of pressure sores. The facility is frequently commended for its rehab outcomes but criticized for significant lapses in communication during emergencies and hygiene concerns.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and physical therapy teams
- Skilled wound care nursing
- Kind and professional nursing staff
- Effective social work and transition assistance
Concerns
- Medical negligence regarding diabetic/glucose management (mentioned by 2 reviewers)
- Development of bedsores and pressure ulcers (mentioned by 2 reviewers)
- Lack of communication regarding emergency hospital transfers (mentioned by 2 reviewers)
- Unresponsive call lights and slow assistance (mentioned by 2 reviewers)
- Facility cleanliness and hygiene issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 60 analyzed
How They Respond to Reviews
The owner relies heavily on repetitive, templated responses. Positive reviews receive standardized 'thank you' messages, while negative reviews are met with brief, non-committal apologies and a redirection to a phone number.
Questions for Your Tour
- 1We've heard wonderful things about your rehabilitation and physical therapy teams; could you tell us more about how they work with residents to regain their strength?
- 2How does the nursing team manage daily medication schedules and monitor glucose levels to ensure everything stays on track?
- 3In the event of a medical emergency that requires a hospital transfer, what is your specific process for notifying the family immediately?
- 4What steps are currently being taken to ensure the facility remains clean and that call lights are answered promptly for resident needs?
- 5Could you describe the dining experience and how the meal service is organized for the residents throughout the day?
- 6What kind of daily activities or social programs do you have in place to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The treatment nurse Keyaira has done some kind of wizardry with the wounds I have (yes I call her The Wizard) and has me nearly back to 100%.”
“My grandmother is diabetic. She was not given insulin while she was there... My grandmother was rushed to the emergency room because her sugar levels were dangerously high that caused her to have seizures.”
“The rehab team was outstanding—patient, encouraging, and skilled at helping residents regain independence.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns of repeated deficiencies, particularly in medication management, care planning, and infection control, with families filing 24 complaints that triggered inspections. The facility has struggled with the same core issues across multiple surveys - medication errors appear in records from 2023 through 2025, and infection control problems persist despite corrections. While all 117 deficiencies show correction dates, the recurring nature of problems in essential care areas suggests ongoing systemic challenges that families should carefully consider.
Feb 11, 2026Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Dec 9, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Sep 2, 2025Complaint5
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Aug 12, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Apr 2, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Feb 14, 2025Routine31
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Federal Penalties
Fine
Jul 2, 2024
$84,568
Payment Denial
Jul 2, 2024
17-day denial
Fine
Feb 1, 2024
$16,801
Fine
Feb 1, 2024
$16,801
Ownership & Operations
Who Operates This Facility
Santa Clarita Post-Acute Care Center
for profit
Chain Affiliation
Abraham Bak & Menachem Gastwirth
16 facilities nationwide
Chain avg rating: 2.4/5 · Rank 15 of 16 (Worst)
Ownership & Management
Owners
Gastwirth, Menachem
Owner
Lehmann, Kenneth
Owner
Helene Mayer 2007 Irrevocable Exempt Trust Fbo Aaron Mayer Dated Decem
Owner · Organization
Helene Mayer 2007 Irrevocable Exempt Trust Fbo Abraham Mayer Dated Dec
Owner · Organization
Helene Mayer 2007 Irrevocable Exempt Trust Fbo Akiva Mayer Dated Decem
Owner · Organization
Helene Mayer 2007 Irrevocable Exempt Trust Fbo Aviva Mayer Dated Decem
Owner · Organization
Helene Mayer 2007 Irrevocable Exempt Trust Fbo Talia Mayer Dated Decem
Owner · Organization
Helene Mayer 2007 Irrevocable Exempt Trust Fbo Zachary Mayer Dated Dec
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
76 reviews from families & visitors
Official Website
Visit santaclaritapa.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Atria Santa Clarita
2.6 miAssisted Living · Santa Clarita, CA
Astoria Healthcare Center
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Rinaldi Convalescent Hospital
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The Grove Post-Acute Care Center
6.8 miNursing Home · Sylmar, CA
Magnolia Gardens Convalescent Hospital
6.9 miNursing Home · Granada Hills, CA
Aegis Living Granada Hills
7.3 miAssisted Living · Granada Hills, CA