Sanford Hillsboro Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 1 Google review
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- High RN turnover (58%)
Below average in ND · Below recommended RN staffing · Above recommended total nurse staffing · $42,488 in fines · Very few deficiencies
What this means for your family
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are only 96% of the national benchmark, which can affect medication management and response times. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
5
measures
6
measures
4
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with depression symptoms
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Sanford Hillsboro Care Center shows a concerning pattern of repeated safety hazard deficiencies across all three surveys, including one that triggered a family complaint in 2023. The facility has struggled most with accident prevention and safety supervision, care plan development, and resident rights compliance. While all violations have correction dates, the recurring safety issues suggest ongoing supervision challenges that families should discuss during visits.
Jun 26, 2025Routine3
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 5, 2024Routine7
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Nov 2, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Jun 5, 2024
$35,045
Fine
Nov 2, 2023
$7,443
Ownership & Operations
Who Operates This Facility
Sanford Hillsboro Care Center
nonprofit
Chain Affiliation
Sanford Health Good Samaritan (prospera)
4 facilities nationwide
Chain avg rating: 2.5/5 · Rank 3 of 4
Ownership & Management
Owners
Sanford North
Owner · Organization
Sanford
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
1 reviews from families & visitors
Official Website
Visit sanfordhealth.org
Medicare data downloads
Original nursing home datasets
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