Sanfield Rehab & Living Center
Strong Medicare quality ratings; families often praise consistently clean facility. Still worth an in-person visit.
based on 8 Google reviews

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What this means for your family
The facility is well-regarded for its cleanliness and ability to manage complex medical needs like diabetes. However, given the recent report of rude staff, we recommend scheduling an unannounced visit to observe staff-resident interactions firsthand.
Google Reviews
Google Reviews
8 reviews on Google“Sanfield Rehab & Living Center receives generally positive feedback for its cleanliness and professional, caring staff. Families and visiting medical professionals highlight a welcoming environment, though recent negative feedback suggests potential issues with staff demeanor that warrant further investigation.”
Quality Themes
Tap a score for detailsStrengths
- Consistently clean facility
- Professional and caring nursing staff
- Positive resident satisfaction
- Effective medical care for chronic conditions
Concerns
- Reports of rude staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the facility's smaller size of 23 residents, how do you foster a sense of community and ensure residents stay engaged in daily activities?
- 2I noticed the facility maintains a high 5-star staffing rating; how does this level of staffing translate into the personalized attention my loved one will receive on a daily basis?
- 3With 8 health inspection deficiencies noted, could you walk me through the specific steps the leadership team has taken to address those areas and improve your inspection outcomes?
- 4We value a positive and respectful environment; how does your management team ensure that all staff members maintain a professional and supportive tone with residents at all times?
- 5Since you have been active in responding to feedback online, how do you incorporate family input and concerns into your ongoing quality improvement process?
- 6How does your nursing staff coordinate with outside specialists to ensure consistent medical care for residents managing complex chronic conditions?
Personalized based on this facility's data
Key Review Excerpts
“I really am impressed with how clean the facility is every time I walk inside or go into a residents room. The staff that work there are very professional n caring in their care of the residents.”
“She is diabetic and needs nursing care to administer her shots and check her blood often. She loves the staff and the food.”
“Now my mom is there in the nursing home and they do a wonderful job.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
8
measures
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring issues with care planning and assessment that span multiple years, indicating persistent problems with ensuring residents receive properly coordinated care. The most frequent deficiency areas are resident assessment and care planning, fire safety systems, and emergency preparedness. While all 23 deficiencies across three surveys show correction dates, the repetition of care planning problems from 2022 to 2025 suggests families should inquire about recent improvements in how the facility tracks resident needs and develops individualized care plans.
Jul 23, 2025Routine13
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Sep 18, 2024Routine1
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Aug 24, 2022Routine9
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Give residents a notice of rights, rules, services and charges.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Ownership & Operations
Who Operates This Facility
Sanfield Rehab & Living Center
for profit
Chain Affiliation
North Country Associates
9 facilities nationwide
Chain avg rating: 2.3/5 · Rank 1 of 9 (Best)
Ownership & Management
Owners
Orestis, John
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit northcountryassociates.com
Medicare data downloads
Original nursing home datasets
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