Nursing HomeMedicaid Top Rated

Sanders Ridge Health Campus

Strong Medicare quality ratings; families often praise compassionate, family-oriented care. Still worth an in-person visit.

119 East Sanders Lane, Mount Washington, KY 40047|56 beds|Licensed & Active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.2/5

based on 21 Google reviews

(502) 251-3821 Directions Website

Street View

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What this means for your family

While Sanders Ridge has demonstrated the ability to provide compassionate, high-impact care during critical family moments, there are significant red flags regarding administrative transparency and basic hygiene. We strongly advise families to demand formal, printed documentation for all pricing and to conduct unannounced visits to observe the quality of daily care firsthand.

Google Reviews

21 reviews on Google

“Sanders Ridge Health Campus receives polarized feedback, with some families praising the compassionate, family-like care provided during rehab and end-of-life stages. However, other reviewers report serious concerns regarding hygiene, neglect, and a lack of transparency in administrative and billing processes. Potential families should be aware of the stark contrast between highly positive personal testimonials and reports of poor management and communication.”

Quality Themes

Tap a score for details

Strengths

Compassionate, family-oriented care
Effective rehab services
Active social environment for residents
Responsive staff during critical family moments

Concerns

Lack of transparency and professionalism in billing and pricing (mentioned by 2 reviewers)
Poor hygiene and neglect of basic resident needs (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 22 analyzed

How They Respond to Reviews

76%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed you are very active in responding to online feedback; how do you use that family input to improve your daily operations?
2Given the importance of resident comfort, could you walk me through your current protocols for ensuring consistent room hygiene and personal care assistance?
3Since your rehab services are highly regarded, how do you coordinate that care with the nursing staff to ensure a seamless transition for residents?
4Could you explain your billing and pricing structure in detail so we can understand exactly what is included and avoid any surprises?
5With your focus on an active social environment, what specific programs are currently available for residents who need a bit more support to participate?
6How do you manage and document medication administration to ensure accuracy and safety for all residents?

Personalized based on this facility's data

Key Review Excerpts

“Thanks to the incredible staff at Sanders Ridge, especially those who stepped in without hesitation and acted quickly, Mamaw was able to be transported to him to say goodbye.”

Rehab resident's family · 2025★★★★★

“My client was left soiled 90% of stay, I was there to help with meals,they claimed to help but did not. Went to Don, no help and has attitude!”

Long-term resident's advocate · 2023★★☆☆☆

“When I asked for memory care pricing, I was handed a torn piece of steno paper with four room numbers and different prices. There was no brochure, breakdown, or formal documentation”

Memory care family member · 2025★☆☆☆☆

Source: 21 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.98hrs

Registered nurses for medical care

Total Nursing

3.77hrs

92%

All nurses + aides combined

Staff Turnover

27%

Lower is better (< 30% = good)

RN Turnover

22%

Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility1.1%

Better than Avg

Here

1.1%

12.1%

16.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility28.8%

Mixed vs Avgs

Here

28.8%

19.5%

29.6%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility8.1%

Better than Avg

Here

8.1%

15.5%

16.4%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility7.1%

Better than Avg

Here

7.1%

14.4%

14.7%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility9.5%

Better than Avg

Here

9.5%

15.3%

15.5%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.3%

Better than Avg

Here

99.3%

93.4%

94.3%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility96.8%

Better than Avg

Here

96.8%

81.8%

83.9%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility92.0%

Better than Avg

Here

92.0%

79.8%

83.6%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.7%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies

Near state avg (3.4)

1 complaint-triggered

A family complaint triggered a recent survey that found 4 deficiencies at Sanders Ridge Health Campus, including serious concerns about failure to properly report suspected abuse or neglect to authorities. Other issues involved resident safety hazards, medication self-administration rights, and emergency power systems. All deficiencies have correction dates from the provider, but the complaint-based nature and abuse reporting failure warrant careful consideration before visiting.

May 15, 2025Routine3 findings

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 15, 2025Complaint1 finding

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Sanders Ridge Health Campus

Organization Type

for profit

Chain Affiliation

Chain Name

Trilogy Health Services

Chain Size

124 facilities nationwide

Chain avg rating: 4.0/5 · Rank 42 of 120 (Best)