Sand Springs Nursing and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 25 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (12 vs median 6.0)
- High staff turnover (74%)
Below average in OK · Critically understaffed (RN) · Very high staff turnover · Worst in CONHOLD chain · No penalties on record · Abuse citation
What this means for your family
This facility shows a significant divide in experiences, with some families praising the activities and home-like environment while others report severe issues with cleanliness and neglect. We strongly advise conducting an unannounced visit to check the cleanliness of the rooms and speaking directly with current residents' families to verify if the care quality has stabilized under recent management.
Google Reviews
Google Reviews
25 reviews on Google“Sand Springs Nursing and Rehabilitation receives highly polarized feedback, with recent reviews oscillating between claims of excellent, compassionate care and reports of severe neglect and unsanitary conditions. While some families praise the facility for its home-like environment and engaging activities, others report critical failures in hygiene, timely medication delivery, and basic patient assistance.”
Quality Themes
Tap a score for detailsStrengths
- Engaging daily activities
- Home-like atmosphere
- Compassionate nursing staff (noted by some families)
Concerns
- Poor facility cleanliness and hygiene (mentioned by 6 reviewers)
- Neglect and slow response to call lights (mentioned by 4 reviewers)
- Inconsistent or poor food quality/timing (mentioned by 3 reviewers)
- Medication management issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your daily activities; could you tell us more about how you keep residents engaged and social throughout the week?
- 2What specific protocols do you have in place to ensure call lights are answered promptly, especially during busy shift changes?
- 3How does the facility manage daily cleaning and hygiene schedules to ensure a consistently fresh and sanitary environment for all residents?
- 4Could you walk us through your process for medication administration and how you ensure accuracy and timely delivery?
- 5What is the typical meal schedule like, and how do you ensure food quality and nutrition remain consistent for every resident?
- 6In the event of a medical emergency after hours, what is the immediate procedure for contacting doctors and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“My mother spent a couple weeks here. Absolutely the best care ever! All the staff were wonderful, helpful, and very loving.”
“My Mother was admitted, and left in days. Care was unimaginably horrible. Meals were never on time, sometimes one to two hours late.”
“The facilities are clean and have a homey feel to them. The residents seem very happy and well taken care of and happy! The memory care ward impressed me very much because it feels like a real home”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Sand Springs Nursing faces serious concerns with a recent complaint revealing resident abuse protection failures, alongside families filing reports about medication errors, food safety, and facility cleanliness. Recurring issues include fire safety violations, medication management problems, and communication failures with families appearing across multiple surveys. While most deficiencies show planned correction dates, the persistent pattern of fire safety and medication issues, combined with the severity of the abuse-related complaint, warrants careful consideration before placement.
Feb 13, 2026Routine3
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Feb 13, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 21, 2024Routine16
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Jun 21, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
May 12, 2023Routine5
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Federal Penalties
Fine
Feb 13, 2026
$12,740
Ownership & Operations
Who Operates This Facility
Sand Springs Nursing and Rehabilitation
for profit
Chain Affiliation
Conhold
5 facilities nationwide
Chain avg rating: 3.6/5 · Rank 4 of 5 (Worst)
Ownership & Management
Owners
Sullivan Sand Springs Tr
Owner · Organization
Tenant One, LLC
Owner (parent company) · Organization
Sullivan, James
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit sandsprings.us
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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