Sanctuary I Assisted Living

Based on record review and interview, the manager failed to ensure a resident had a written service plan that accurately reflected the amount, type, and frequency of assisted living services being provided, for one of two sampled residents. The deficient practice posed a health and safety risk to a resident should services not be provided as required to meet the residents' needs. Findings include: 1. A review of R1's medical record revealed a service plan dated August 30, 2024. R1's service plan indicated R1 required assistance with Shower, Complete bath 2x a week/PRN (as needed) and Wash hair, Peri care - Daily & PRN. 2. A review of R1's Activities of Daily Living log dated September 2024 did not include documentation assistance was provided with showers, baths, washing hair, and peri care. 3. In a joint interview, E1 and E2 stated R1 was independent and did not need assistance with showers, baths, washing hair, and peri care. E1 and E2 acknowledge the service plan did not accurately reflect the amount, type, and frequency of service provided to R1.