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Nursing HomeMedicaid Top Rated

Samuel Mahelona Memorial Hospital

Strong Medicare quality ratings. Still worth an in-person visit before deciding.

4800 Kawaihau Road, Kapaa, HI 9674666 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing

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What this means for your family

Choosing Samuel Mahelona Memorial Hospital means your loved one is in a facility that ranks well on Medicare quality measures. High RN hours correlate directly with lower rates of hospital readmission and better specialized care coordination. While no facility is perfect, the clinical data here is encouraging.

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
2.15hrs
OK
Registered nurses for medical care
Total Nursing
6.02hrs
OK
All nurses + aides combined
Staff Turnover
9%
Lower is better (< 30% = good)
RN Turnover
13%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 14 measures

Medicare Rating
5/ 5
Better Than Avg

7

measures

Worse Than Avg

3

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility5.5%
Better than Avg
Here
5.5%
US
19.5%
HI
8.6%
Kauai
8.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
12.1%
HI
1.2%
Kauai
1.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.3%
Better than Avg
Here
5.3%
US
15.5%
HI
11.3%
Kauai
14.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility24.4%
Worse than Avg
Here
24.4%
US
15.3%
HI
22.0%
Kauai
20.0%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
HI
95.4%
Kauai
91.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility16.0%
Mixed vs Avgs
Here
16.0%
US
14.4%
HI
16.4%
Kauai
23.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Well below state avg (10.4)
1 complaint-triggered

Samuel Mahelona Memorial Hospital has recurring issues across multiple care areas, with 19 deficiencies found in three surveys. The facility shows persistent problems with care planning and resident assessments, food safety and dietary services, and resident rights protections, with some issues repeating across different inspection periods. One family filed a complaint about failure to report suspected abuse or neglect. While all deficiencies have correction dates, the pattern of recurring violations in core care areas suggests ongoing operational challenges.

Nov 22, 2024Routine
4
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Dec 1, 2023Routine
6
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0914Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Dec 1, 2023Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Sep 30, 2022Routine
8
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887Potential for harm · PatternCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Samuel Mahelona Memorial Hospital

Organization Type

government

Ownership & Management

Owners

Samuel Mahelona Memorial Hospital

Owner · Organization

100%

Key personnel

Barnes, WalterManaging Control - Governing BodyKanekoa, ErnestManaging Control - Governing BodyNogami-Streufert, GlendaManaging Control - Governing BodyOkada-Asher, DonnaManaging Control - Governing BodyRintel, TheodorManaging Control - Governing Body
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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