Sam Swope Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 21 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (9 vs median 2.0)
Bottom 25% in KY · Below recommended RN staffing · Above recommended total nurse staffing · $14,859 in fines
What this means for your family
While the physical therapy team is consistently praised, the facility is currently struggling with severe staffing shortages that impact basic care and response times. If you choose this facility, ensure you have a plan for frequent family visits or private sitters to monitor medication and hygiene needs, as the current call light response system is unreliable.
Google Reviews
Google Reviews
21 reviews on Google“Sam Swope Care Center receives polarized feedback, with high praise for its physical therapy team but significant concerns regarding chronic understaffing and poor responsiveness. While some residents report positive recovery experiences, multiple families have raised alarms about delayed call light response times, medication errors, and inconsistent care standards.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical therapy team
- Friendly and competent individual staff members
- Clean facility environment
Concerns
- Slow or non-responsive call light system (mentioned by 3 reviewers)
- Chronic understaffing leading to neglect (mentioned by 3 reviewers)
- Inconsistent communication and conflicting instructions from staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the physical therapy team is highly regarded here; how do you integrate their services into the daily routine for residents who need extra support?
- 2Could you walk me through the process for how call lights are monitored and prioritized to ensure residents receive timely assistance?
- 3I see that you are active in responding to feedback online; what is your current process for keeping families updated and resolving concerns regarding their loved one's care?
- 4Given the recent focus on improving medication management, what specific protocols do you have in place to ensure accuracy and consistency for residents?
- 5How do you ensure that communication remains consistent between different shifts so that families aren't receiving conflicting information?
- 6With your current staffing levels, how do you ensure that residents receive personalized attention during meal times and throughout the day?
Personalized based on this facility's data
Key Review Excerpts
“By far A+ for therapy team !! Very special people !”
“Everything he presses his call light for - from getting his poop-filled diaper changed to getting his pain meds when he's literally crying and hollering from pain - usually takes several hours”
“We were unhappy with our dads care at this facility, he didn’t receive the correct meds, which our own private nurse caught !”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
2
measures
5
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Sam Swope Care Center shows a concerning pattern with 19 deficiencies across two surveys, including families filing complaints about abuse and neglect reporting failures in 2024. The most recurring issues involve care planning, safety hazards, and fire safety systems. While the facility has corrected all cited deficiencies, the 2024 survey revealed significant problems with medication management, electrical systems, and proper response to alleged violations that families should carefully consider.
Feb 12, 2026Routine5
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Aug 16, 2024Routine14
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 16, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
May 17, 2019Routine3
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Federal Penalties
Fine
Aug 16, 2024
$6,500
Fine
Aug 16, 2024
$8,359
Ownership & Operations
Who Operates This Facility
Sam Swope Care Center
nonprofit
Ownership & Management
Owners
Mhky Real Estate, LLC
Owner · Organization
Masonic Homes of Kentucky INC.
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit masonichomesky.com
Medicare data downloads
Original nursing home datasets
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