Saluda Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 7 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (4 vs median 3)
Below average in SC · Below recommended RN staffing · Above recommended total nurse staffing · Low staff turnover (stable workforce) · $27,049 in fines
What this means for your family
The facility is highly regarded for its rehabilitation services and physical environment, making it a strong candidate for post-acute care. However, the reports of staff refusing to assist with basic needs are concerning; I recommend asking management specifically about their protocols for resident requests and how they ensure accountability during shift changes.
Google Reviews
Google Reviews
7 reviews on Google“Saluda Nursing Center receives high praise for its physical therapy department and the cleanliness of the facility, with several families expressing deep gratitude for the care provided to their loved ones. However, there are serious reports of staff negligence, including instances where residents were ignored or denied basic assistance with hygiene and medication. Families should weigh the positive feedback regarding rehabilitation outcomes against these concerning reports of inconsistent staff responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Top-notch physical therapy department
- Exceptionally clean facility
- Well-groomed and cared-for residents
- Compassionate and dedicated staff members
Concerns
- Staff negligence and refusal to assist with basic needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about the physical therapy department here; could you tell me more about how that team works with residents to maintain their mobility?
- 2The facility looks exceptionally clean and well-maintained; what are your daily protocols for ensuring resident rooms and common areas stay this tidy?
- 3Can you walk me through your process for medication administration and how you ensure every dose is tracked and delivered accurately?
- 4How do you ensure that staff are able to respond promptly to all basic daily needs, like assistance with grooming or repositioning, throughout the day and night?
- 5In the event of a medical emergency after hours, what is the specific protocol for contacting physicians or arranging hospital transport?
- 6What kind of daily activities or social outings do you have planned to keep the residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy department is top notch and helped my mother recover from a fall at home that caused her to have a broken back.”
“I have 35 years in the nursing profession. I have never saw a cleaner facility. All the residents are well groomed and taken care of as you can look and tell.”
“My grandfather was in there and asked a nurse if she could put some lotion on his back because he was started to develop a rash and the CNA replied: “That’s not my job.””
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
1
measures
1
measures
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that resulted in deficiencies for resident protection and safety supervision, though those issues have been corrected. The facility shows recurring problems with resident rights (including treatment choices, privacy, and care planning participation), abuse/neglect prevention protocols, and resident assessment procedures across multiple surveys. While all deficiencies have been corrected by the facility, the pattern of repeated violations in core care areas warrants careful evaluation during your visit.
Apr 17, 2025Routine4
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
May 15, 2024Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Jul 21, 2022Routine4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Federal Penalties
Fine
Apr 17, 2025
$8,492
Fine
Apr 17, 2025
$8,492
Ownership & Operations
Who Operates This Facility
Saluda Nursing Center
government
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit saludanursing.org
Medicare data downloads
Original nursing home datasets
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