Salamanca Rehabilitation & Nursing Center
Strong Medicare quality ratings. Still worth an in-person visit before deciding.
based on 6 Google reviews
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What this means for your family
This facility has received consistently poor feedback regarding basic care standards and communication. We strongly advise families to conduct an in-person, unannounced visit and speak directly with current residents' families before considering this location.
Google Reviews
Google Reviews
6 reviews on Google“Families considering Salamanca Rehabilitation & Nursing Center should be aware of significant, recurring reports of poor communication and neglect. Reviewers have highlighted serious concerns regarding hygiene, inadequate staffing during meal times, and difficulty reaching staff to check on loved ones.”
Quality Themes
Tap a score for detailsConcerns
- Difficulty communicating with staff and reaching residents by phone (mentioned by 2 reviewers)
- Poor hygiene and cleanliness standards (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what is the specific process for ensuring residents receive timely assistance with personal hygiene and daily care needs?
- 2I understand that staying connected is important; what is the most reliable way for family members to reach their loved ones or get updates from the nursing staff?
- 3How does the facility approach maintaining cleanliness in resident rooms and common areas throughout the day?
- 4With the current CMS staffing rating, how do you ensure that medication management is consistently accurate and monitored for every resident?
- 5Could you walk me through the daily activity schedule and how you encourage residents to participate and socialize?
- 6What protocols are in place to ensure that family members receive prompt communication regarding any changes in a resident's health status or medical care?
Personalized based on this facility's data
Key Review Excerpts
“My stepfather ended up with a bedsore the size of platter, clogged feeding tube, and mold growing in his oral care products that were not being used despite several complaints from my Mom and stepbrother.”
“Called twice( after being put on hold) before I actually got to speak to a very rude nurse. Then I explain to her I was worried about a family member that needed to be checked on and she says they have a phone in their room.”
“Tried to call a family member there, waited 10 min on hold, called back 3 times asked to speak to my family member was told they only have 1 phone and couldn't locate it so I never got to speak to said family member...what a mess”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring safety concerns with five deficiencies for accident hazards and supervision across multiple surveys, plus persistent issues with fire safety systems and food quality. Families have filed complaints leading to citations for communication failures, accident hazards, and respiratory care problems. While all deficiencies appear corrected, the pattern of repeated safety violations in accident prevention suggests ongoing supervision challenges that warrant careful evaluation during visits.
Dec 5, 2025Routine9
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Sep 1, 2023Routine9
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Jun 14, 2023Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 30, 2021Routine14
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Ownership & Operations
Who Operates This Facility
Salamanca Rehabilitation & Nursing Center
for profit
Chain Affiliation
Personal Healthcare Management
21 facilities nationwide
Chain avg rating: 3.0/5 · Rank 2 of 19 (Best)
Ownership & Management
Owners
Beim, Esther
Owner
Creedon, Teresa
Owner
Walden, Chaya
Owner
Zagelbaum, Batia
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit absolutcare.com
Medicare data downloads
Original nursing home datasets
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