Saint Paul Homes
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 50 Google reviews
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What this means for your family
While this facility has a long history of excellence in cleanliness and staff care, recent reviews show a sharp decline in satisfaction and significant concerns regarding high costs. If you choose this facility, we recommend a thorough financial review and an in-person visit to ensure the current level of care meets your standards.
Google Reviews
Google Reviews
50 reviews on Google“While historical reviews highly praise the facility for its cleanliness and caring staff, recent reviews from 2023-2025 show a significant decline in satisfaction. Families should be aware of specific concerns regarding high costs and a recent influx of very low ratings, though older feedback highlights a beautiful facility with great activities.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Caring and professional nursing staff
- Engaging resident activities
- Family-oriented atmosphere
Concerns
- High cost of care (mentioned by 2 reviewers)
- Perceived religious bias
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With your impressive 5-star CMS ratings for staffing and health inspections, how do you ensure that level of professional care remains consistent across all shifts?
- 2We've heard wonderful things about the engaging resident activities here; could you walk us through what a typical weekly calendar looks like for a resident?
- 3Since the facility is known for being so clean and well-maintained, what are your daily protocols for ensuring resident rooms and common areas stay at that high standard?
- 4How does the nursing team handle medical emergencies or sudden changes in a resident's health during the overnight hours?
- 5We are looking for a family-oriented atmosphere, so how do you encourage family members to participate in or visit during daily activities?
- 6Could you help us understand the full breakdown of monthly costs and what specific services are included in the pricing to ensure we are planning accordingly?
Personalized based on this facility's data
Key Review Excerpts
“Staff is amazing, treat my in-laws like family and with dignity and respect! I is also the cleanest nursing facility I've ever been in.”
“St Paul Community is a wonderful independent and assisted living facility in north western PA. My cousin lives here and they have lots of activities to keep her young at heart in a beautifully designed facility with great meeting facilities.”
“Place is so expensive they will drain all of your life's savings and you can forget about just social security checks.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Saint Paul Homes shows a relatively clean record with only 5 deficiencies across 3 surveys, all corrected by the facility. The issues were scattered across different areas including food safety, building maintenance, and medication oversight, with no recurring patterns suggesting systemic problems. No complaints were filed by families, and the facility appears to address identified issues promptly when found during routine inspections.
Aug 8, 2025Routine2
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Sep 13, 2024Routine2
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Oct 13, 2023Routine1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ownership & Operations
Who Operates This Facility
Saint Paul Homes
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
50 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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