Saint Mary's Villa Nursing Hom
Strong Medicare quality ratings; families often praise compassionate end-of-life care. Still worth an in-person visit.
based on 21 Google reviews
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What this means for your family
While some families report excellent end-of-life and therapy care, recent reports of poor cleanliness and delayed responses to call lights are significant red flags. We strongly recommend conducting an unannounced visit during a weekend or evening shift to observe staffing levels and response times firsthand before making a decision.
Google Reviews
Google Reviews
21 reviews on Google“Saint Mary's Villa presents a polarized experience for families, with some praising the compassionate end-of-life care and professional staff, while others report severe neglect and poor management. Recent feedback highlights significant concerns regarding cleanliness, responsiveness to call lights, and staff conduct, contrasting sharply with earlier positive testimonials about nursing and therapy teams.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate end-of-life care
- Professional and supportive nursing staff
- Effective physical therapy department
- Welcoming atmosphere for long-term residents
Concerns
- Neglect and slow response times to call lights (mentioned by 2 reviewers)
- Poor cleanliness and hygiene standards (mentioned by 2 reviewers)
- Disrespectful or abusive staff behavior (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the compassion shown during end-of-life care here; how does the nursing team support families during those sensitive transitions?
- 2With the focus on physical therapy being a strength, how often do residents participate in rehab sessions to maintain their mobility?
- 3What specific protocols are in place to ensure call lights are answered promptly and that residents' immediate needs are met throughout the night?
- 4Could you walk us through your daily cleaning and hygiene schedule to ensure the resident rooms and common areas stay pristine?
- 5How does the nursing team manage medication administration to ensure everything is accurate and timely for every resident?
- 6What kind of daily activities or social events are organized to help long-term residents feel part of a welcoming community?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy department was wonderful as well, not just with mom, but with me and my family who had numerous questions about her treatment plan; they also were fantastic with providing me with mom's progress.”
“We turn on the “Help” light and the majority of the time if it gets answered at all its an hour!”
“They made sure her comfort level was the highest priority at the end and for that the family is so thankful.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Saint Mary's Villa has persistent fire safety and building maintenance issues, with the same smoke control and safety deficiencies recurring across all four surveys from 2023-2025, suggesting ongoing infrastructure challenges. The facility also shows recurring problems in medication management and care planning, though families did file one complaint about communication regarding resident incidents. While all deficiencies have correction dates, the repeated nature of safety violations warrants careful consideration during any visit.
Sep 12, 2025Routine12
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nov 15, 2024Routine11
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jul 2, 2024Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Nov 30, 2023Routine12
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Ownership & Operations
Who Operates This Facility
Saint Mary's Villa Nursing Hom
nonprofit
Chain Affiliation
Covenant Health
11 facilities nationwide
Chain avg rating: 3.4/5 · Rank 3 of 11
Ownership & Management
Owners
Covenant Health
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit stmarysvilla.com
Medicare data downloads
Original nursing home datasets
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