Sage View Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 20 Google reviews
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What this means for your family
While the facility is praised for its physical environment and food, the recent surge in negative reviews regarding patient discharge and staff conduct is concerning. We strongly recommend that families tour the facility and ask direct questions about their discharge policy and how they handle patient requests to leave, as this has been a recurring point of conflict.
Google Reviews
Google Reviews
20 reviews on Google“Sage View Care Center receives highly polarized feedback, with many older reviews praising the facility's cleanliness and friendly staff, while recent reviews raise serious concerns regarding patient rights and discharge procedures. Families considering this facility should be aware of a sharp contrast between historical positive sentiment and recent allegations of aggressive staff behavior and restrictive care practices.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and accommodating staff
- Positive impact of new management
Concerns
- Allegations of holding patients against their will and restrictive discharge practices (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 39 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed Sage View has recently come under new management; how has that leadership change influenced the daily culture and care approach here?
- 2Could you walk me through your facility's discharge process and how you work with families to ensure a smooth transition if a resident's needs change or they wish to move elsewhere?
- 3With a 3-star CMS staffing rating, what specific steps is the facility taking to ensure that residents receive consistent, personalized attention throughout the day?
- 4I see that communication is a key focus for improvement; what is the best way for family members to stay updated on their loved one's health and daily progress?
- 5What kind of social or enrichment activities are currently being prioritized to keep residents engaged and connected with the community?
- 6How does your nursing team coordinate with local hospitals or specialists to handle medical emergencies or urgent health changes for residents?
Personalized based on this facility's data
Key Review Excerpts
“This building has been remodeled in 2015 and still in 2020 looks amazing. Staff and managers are easy to communicate with, they took great care of my great grandma and grandpa.”
“New management has changed a lot for the better. Great place”
“There is a woman in this place she volunteered to go in for 3 days . Now they are holing her against her will. She’s trying to sigh out and they continue to make excuses.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents on antipsychotic medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaint reports resulting in deficiencies related to resident safety, dietary services, and infection control at this facility. The facility shows recurring issues with fire safety systems, nursing staffing, and exit safety across multiple surveys from 2022 to 2025. While most deficiencies have correction dates, the pattern of repeated fire safety violations suggests ongoing facility maintenance challenges that families should discuss during visits.
Jan 15, 2026Complaint1
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Feb 13, 2025Routine7
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Egress Deficiencies
Meet other general requirements.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Jul 23, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 21, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 16, 2023Routine7
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nov 16, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Jan 15, 2026
$12,735
Ownership & Operations
Who Operates This Facility
Sage View Care Center
for profit
Chain Affiliation
Evergreen Healthcare Group
43 facilities nationwide
Chain avg rating: 2.3/5 · Rank 15 of 41
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit sageviewcare.com
Medicare data downloads
Original nursing home datasets
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