Sacred Heart Home INC
Strong Medicare quality ratings; families often praise warm, caring nursing staff. Still worth an in-person visit.
based on 19 Google reviews
Watch Sacred Heart Home INC
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
The nursing staff is consistently praised for being warm and caring, which is a major asset for daily resident life. However, families should be aware of recent administrative issues, specifically regarding the lack of internet access and concerns over personal property management. We recommend asking management for a clear update on these operational issues before committing.
Google Reviews
Google Reviews
19 reviews on Google“Sacred Heart Home Inc is a retirement facility noted for its warm, nun-led environment and friendly nursing staff. While families appreciate the caring atmosphere and on-site amenities, recent concerns have emerged regarding administrative management, specifically regarding the loss of personal items and a prolonged lack of internet access for residents.”
Quality Themes
Tap a score for detailsStrengths
- Warm, caring nursing staff
- Quiet and clean facility environment
- Active religious and community programming
- Well-maintained common areas and outdoor spaces
Concerns
- Loss of resident personal property
- Lack of internet access for residents
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a high CMS rating for staffing, how do you ensure that the warm, caring connection between nurses and residents is maintained during shift changes?
- 2I've heard wonderful things about the religious and community programming here; could you tell me more about what a typical week of activities looks like for the residents?
- 3Since the facility is known for being a quiet and clean environment, how do you manage the balance between peaceful downtime and social engagement?
- 4What specific protocols do you have in place to ensure that residents' personal belongings and cherished items are kept safe and organized?
- 5How does the nursing team communicate important medical updates or changes in health status to family members to ensure we are always in the loop?
- 6In the event of a medical emergency after hours, what is the immediate process for notifying both the medical staff and the resident's family?
Personalized based on this facility's data
Key Review Excerpts
“The bright spot here are the nurses!! They are exceptional! Can't say enough about them!”
“The residents have been without internet for 6 months due to some kind of ridiculous and unnecessary internal standoff. The residents have such little to do and many have serious mobility issues.”
“The staff is not the fastest, but they are friendly and helpful. The accommodations are what you make of it. They have regular events for their residents.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
7
measures
3
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Residents vaccinated for the flu
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Sacred Heart Home has 48 federal deficiencies across three surveys, with all violations corrected by the facility. The most frequent issues involve fire safety systems (smoke barriers, sprinklers, alarms), electrical systems and emergency power, and food safety. While no complaints triggered inspections, the recurring fire safety and infrastructure problems across multiple surveys suggest potential ongoing maintenance challenges that families should discuss during visits.
Jul 29, 2025Routine7
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Dec 14, 2022Routine30
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies
Install resident room doors of proper design and width.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Ensure staff are vaccinated for COVID-19
Jan 25, 2019Routine11
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Ownership & Operations
Who Operates This Facility
Sacred Heart Home INC
nonprofit
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit sacredhearthome.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Gentle Steps Assisted Living
2.6 miAssisted Living · Riverdale, MD
Constant Care Assisted Living
3.9 miAssisted Living · Capitol Heights, MD
Cresthaven
4.6 miAssisted Living · Silver Spring, MD
Able Hands Healthcare Services II
5.4 miAssisted Living · Lanham, MD
Lewis Nurturing Living Center, LLC
5.7 miAssisted Living · Seat Pleasant, MD
Trudie's Home
6.0 miAssisted Living · Silver Spring, MD