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Nursing Home Investigative

Ryder Memorial Hospital INC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

355 Ave Font Martelo, Humacao, PR 0079262 bedsLicensed & Active
2/5
Medicare
Inspection
Staffing
Google rating
5.0/5

based on 3 Google reviews

Ryder Memorial Hospital INC Nursing Home in Humacao, PR — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (13 vs median 9.0)
  • High staff turnover (73%)
  • High RN turnover (72%)

Below average in PR · Meets national RN staffing standard · Significantly below average staffing · Very high staff turnover · No penalties on record

Source: Medicare data

What this means for your family

While current reviews indicate a high level of satisfaction with how patients are treated, there is a significant lack of detailed information regarding specific medical services or facility quality. Families should conduct an in-person visit to evaluate clinical standards and amenities.

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.51hrs
OK
Registered nurses for medical care
Total Nursing
1.94hrs
47%
All nurses + aides combined
Staff Turnover
73%
Lower is better (< 30% = good)
RN Turnover
72%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 3 measures

Better Than Avg

2

measures

Mixed Results

1

measures

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility99.5%
Better than Avg
Here
99.5%
US
79.7%
PR
97.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
PR
97.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.2%
Mixed vs Avgs
Here
1.2%
US
1.6%
PR
0.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
Above state avg (9.5)

Ryder Memorial Hospital shows persistent deficiencies across multiple surveys, with recurring problems in building safety systems, food service, and emergency preparedness. The facility has struggled with fire safety equipment, exit lighting, sprinkler systems, dietary operations, and infection control protocols across all four inspections from 2022 to 2025. While all deficiencies have correction dates, the repeated nature of safety and operational issues suggests ongoing systemic challenges that families should carefully consider.

Mar 26, 2025Routine
35
0804ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0908ModerateCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0291ModerateCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0578ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0584ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0655ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0756ModerateCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0211ModerateCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0223ModerateCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0281ModerateCorrected

Egress Deficiencies

Install proper backup exit lighting.

0293ModerateCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0345ModerateCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0351ModerateCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0372ModerateCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0907ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure medical gas and vacuum systems have documented maintenance programs.

0911ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0918ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0758MinorCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0806MinorCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0024MinorCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for volunteers.

0025MinorCorrected

Emergency Preparedness Deficiencies

Create arrangements with other facilities to receive patients.

0030MinorCorrected

Emergency Preparedness Deficiencies

List the names and contact information of those in the facility.

0031MinorCorrected

Emergency Preparedness Deficiencies

Provide emergency officials' contact information.

0033MinorCorrected

Emergency Preparedness Deficiencies

Establish methods for sharing information.

0034MinorCorrected

Emergency Preparedness Deficiencies

Provide a means of sharing information on occupancy/needs.

0035MinorCorrected

Emergency Preparedness Deficiencies

Provide family notifications of emergency plan.

0036MinorCorrected

Emergency Preparedness Deficiencies

Establish emergency prep training and testing.

0041MinorCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0741MinorCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

May 15, 2024Routine
39
0801ModerateCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0802ModerateCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0803ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0804ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0868ModerateCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0908ModerateCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0921ModerateCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0924ModerateCorrected

Environmental Deficiencies

Put firmly secured handrails on each side of hallways.

0925ModerateCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0578ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0584ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0806ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0842ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0919ModerateCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0223ModerateCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0281ModerateCorrected

Egress Deficiencies

Install proper backup exit lighting.

0293ModerateCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0901ModerateCorrected

Electrical Deficiencies

Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

0911ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0915ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper power supply for life support equipment.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0692MinorCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0232MinorCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0321MinorCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0345MinorCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0362MinorCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0372MinorCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0374MinorCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0511MinorCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0521MinorCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0009MinorCorrected

Emergency Preparedness Deficiencies

Include a process for Emergency Preparedness collaboration.

0013MinorCorrected

Emergency Preparedness Deficiencies

Develop Emergency Preparedness policies and procedures.

0018MinorCorrected

Emergency Preparedness Deficiencies

Establish procedures for tracking staff and patients during an emergency.

0023MinorCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for medical documentation.

0032MinorCorrected

Emergency Preparedness Deficiencies

Provide primary/alternate means for communication.

0035MinorCorrected

Emergency Preparedness Deficiencies

Provide family notifications of emergency plan.

0351MinorCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

Apr 5, 2023Routine
11
0802ModerateCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0813ModerateCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0908ModerateCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0921ModerateCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0925ModerateCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0584ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0924ModerateCorrected

Environmental Deficiencies

Put firmly secured handrails on each side of hallways.

0655MinorCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0756MinorCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Apr 12, 2022Routine
10
0223ModerateCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0293ModerateCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0374ModerateCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0271MinorCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0923MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0281MinorCorrected

Egress Deficiencies

Install proper backup exit lighting.

0221MinorCorrected

Egress Deficiencies

Provide rooms that can be unlocked from inside without a key.

0291MinorCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0353MinorCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ryder Memorial Hospital INC

Organization Type

nonprofit

Ownership & Management

Key personnel

Colon, CarmenOfficer / DirectorFeliciano, JoseOfficer / DirectorHallman, DeanaOfficer / DirectorRyder Memorial Hospital INCManagerBarreto Martinez, WandaManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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