Roscoe Regional Rehab & Residential H C F
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 28 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (12 vs median 6.0)
Below average in NY · Below recommended RN staffing · No penalties on record
What this means for your family
This facility's rehabilitation and nursing staff are frequently praised for their kindness and warmth. However, you must investigate the serious reports of neglect, hygiene issues, and communication breakdowns, particularly regarding how quickly staff responds to calls for assistance.
Google Reviews
Google Reviews
28 reviews on Google“Families seeking rehabilitation may find the therapy team and nursing staff to be exceptionally compassionate and welcoming. However, there are serious, recurring allegations regarding patient neglect, inadequate staffing, and poor hygiene standards that must be addressed with administration.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- Welcoming and inclusive environment
- Dedicated rehabilitation team
- Strong sense of community among staff
Concerns
- Patient neglect and slow response times (mentioned by 2 reviewers)
- Issues with facility cleanliness and hygiene (mentioned by 2 reviewers)
- Inadequate staffing levels (mentioned by 2 reviewers)
- Poor communication with family members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing staff and the dedicated rehab team; how do those teams work together to support a resident's recovery?
- 2What specific steps is the facility taking to ensure the highest standards of cleanliness and hygiene in the resident rooms and common areas?
- 3How do you ensure that staff are always available to respond quickly to call lights or resident needs, especially during busy shifts?
- 4What is your process for keeping family members updated on a loved one's health status and any changes in their daily care?
- 5Can you walk us through your protocols for medication management to ensure everything is administered accurately and on schedule?
- 6What kind of daily activities or community events are available to help residents stay engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The rehabilitation team worked hard to help my loved one regain strength and confidence, and we truly appreciated their encouragement and dedication.”
“My mother was on the bed pan for 2.5 hrs before we could get someone on the phone and to her room. The staff yell at her.”
“Non-existent cleaning crew, nurse to patient ratio is ridiculous, SMELL of urine in the hall facility, very poor quality of physical therapy”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Two families have filed complaints about this facility, with recent issues including inadequate nursing staffing and problems with daily care assistance. The facility shows recurring deficiencies across fire safety systems, emergency lighting and exits, and resident care planning, with many building safety issues persisting across multiple surveys from 2019 to 2025. While the provider reports correcting identified problems, the pattern of repeated fire safety violations and complaint-triggered care deficiencies suggests ongoing operational challenges that families should discuss directly with facility management.
Aug 29, 2025Routine19
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies
Meet Health Care Facilities Code mechanical requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Install proper backup exit lighting.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Aug 29, 2025Complaint1
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Aug 16, 2023Routine2
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 16, 2023Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Oct 1, 2020Routine7
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
May 10, 2019Routine7
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Ownership & Operations
Who Operates This Facility
Roscoe Regional Rehab & Residential H C F
for profit
Ownership & Management
Owners
Farbenblum, Edward
Owner
Lieberman, Orly
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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