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Nursing HomeMedicaid Top Rated

Rolling Fields, INC

Strong Medicare quality ratings; families often praise excellent physical and occupational therapy. Still worth an in-person visit.

9108 State Highway 198, Conneautville, PA 16406181 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 11 Google reviews

5
4
3
2
1
Rolling Fields, INC Nursing Home in Conneautville, PA — Street View
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What this means for your family

While the rehabilitation therapy team at Rolling Fields is highly regarded, the recent reports of severe understaffing and unprofessional conduct in long-term and memory care are concerning. If you are considering this facility, I strongly recommend scheduling an unannounced visit during evening or weekend hours to observe staffing levels and staff-resident interactions firsthand.

Google Reviews

Google Reviews

11 reviews on Google
Rolling Fields, Inc. receives high praise for its physical therapy and occupational therapy departments, which are consistently described as amazing. However, recent reviews highlight significant concerns regarding long-term care, specifically citing understaffing in the memory care unit and unprofessional, abusive behavior by some CNA staff members.

Quality Themes

Tap a score for details
FoodN/AStaff4.0Clean8.0ActivitiesN/AMedsN/AMemory2.0Comms3.0ValueN/A

Strengths

  • Excellent physical and occupational therapy
  • Beautiful, well-maintained facility grounds
  • Positive, upbeat atmosphere

Concerns

  • Abusive or unprofessional behavior by CNA staff (mentioned by 2 reviewers)
  • Severe understaffing in memory care unit (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'14(1)5.05.0'16(1)4.04.3'18(3)3.05.0'21(1)1.0'24(4)

Distribution · 14 analyzed

5
6
4
3
3
0
2
0
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the high ratings for your physical and occupational therapy programs, how do you integrate those services into a resident's daily routine?
  • 2I noticed the facility grounds are beautifully maintained; what opportunities are there for residents to safely enjoy the outdoor spaces?
  • 3Could you walk me through your training and oversight process for CNA staff to ensure that every resident receives consistent, professional, and compassionate care?
  • 4What specific protocols and staffing adjustments are in place to support the unique needs of residents in the memory care unit?
  • 5How do you keep families informed and involved in their loved one's care plan, especially regarding changes in health or daily status?
  • 6In the event of a medical emergency, what is your protocol for stabilizing a resident and communicating with their family members?

Personalized based on this facility's data


Key Review Excerpts

Physical therapy and OT is AMAZING. we love them, I would definitely recommend them for PT and OT but long term care not so much.

Long-term care family member · 2024☆☆☆☆

Obviously understaffed, there were times that no staff would be on the floor of the memory care unit because both of them (yes, just 2 for a memory care unit of approximately 38 to 40 residents with some form of dementia) were in a resident's room

Long-term care family member · 2024☆☆☆☆

Horrible place! Elders get yelled out by the CNA and the nurses supervisor doesn't care. Therapy department is AMAZING.

Visitor/Family · 2024☆☆☆☆
Source: 11 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.79hrs
OK
Registered nurses for medical care
Total Nursing
4.37hrs
OK
All nurses + aides combined
Staff Turnover
28%
Lower is better (< 30% = good)
RN Turnover
42%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

3

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.0%
Better than Avg
Here
9.0%
US
15.5%
PA
17.7%
Crawford
20.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.7%
Better than Avg
Here
3.7%
US
12.1%
PA
8.3%
Crawford
9.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.1%
Better than Avg
Here
10.1%
US
15.3%
PA
18.4%
Crawford
16.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility18.3%
Better than Avg
Here
18.3%
US
19.5%
PA
19.9%
Crawford
26.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility94.4%
Better than Avg
Here
94.4%
US
93.4%
PA
87.1%
Crawford
91.7%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.3%
Better than Avg
Here
98.3%
US
95.5%
PA
93.5%
Crawford
96.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility56.3%
Worse than Avg
Here
56.3%
US
81.8%
PA
69.2%
Crawford
79.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility65.5%
Worse than Avg
Here
65.5%
US
79.8%
PA
68.7%
Crawford
73.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
PA
1.4%
Crawford
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
5penalties
Well below state avg (10.1)
8 complaint-triggered
$28,242 in fines

Rolling Fields shows concerning patterns with repeated nursing staffing deficiencies and persistent fire safety violations that have drawn multiple family complaints to federal authorities. The facility struggles most with maintaining adequate nursing staff levels, fire safety systems (alarms, sprinklers, electrical), and emergency preparedness. While deficiencies appear to be corrected when cited, core issues like staffing and safety systems keep recurring across surveys, suggesting ongoing operational challenges that families should carefully consider.

Nov 18, 2025Routine
16
0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0354Potential for harm · PatternCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0911Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0355Minimal · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0325Minimal · PatternCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0712Minimal · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0912Minimal · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0918Minimal · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Jan 8, 2025Complaint
1
0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Oct 31, 2024Routine
19
0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0753Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0868Potential for harm · IsolatedCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0912Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0039Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0324Minimal · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0851Minimal · PatternCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0293Minimal · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0325Minimal · PatternCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0353Minimal · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0911Minimal · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

Sep 20, 2024Complaint
1
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Sep 19, 2024Complaint
4
0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Nov 2, 2023Routine
13
0947Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0691Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0111Potential for harm · IsolatedCorrected

Construction Deficiencies

Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0911Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

Federal Penalties

Fine

Jan 22, 2024

$12,534

Fine

Jan 8, 2024

$3,418

Fine

Jan 2, 2024

$2,823

Fine

Dec 11, 2023

$6,293

Fine

Nov 6, 2023

$3,174

Ownership & Operations

Who Operates This Facility

Owner / Operator

Rolling Fields, INC

Organization Type

nonprofit

Chain Affiliation

Chain Name

Heritage Ministries

Chain Size

4 facilities nationwide

Chain avg rating: 2.5/5 · Rank 1 of 4 (Best)

Ownership & Management

Owners

Gerry Homes INC

Owner · Organization

100%

Key personnel

Fernandez, GregoryOfficer / DirectorNoll, PamelaOfficer / DirectorSpanos, Mary AnnOfficer / DirectorStark, PeterOfficer / DirectorHaglund, LisaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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