Rogue Valley Manor
Strong Medicare quality ratings; families often praise beautiful, well-maintained 600+ acre campus. Still worth an in-person visit.
based on 53 Google reviews
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What this means for your family
Rogue Valley Manor is highly regarded for its active lifestyle and beautiful campus, making it an excellent choice for independent living. However, families of those requiring higher levels of care should maintain active oversight and clear communication channels, as some reviewers have noted occasional lapses in staff responsiveness.
Google Reviews
Google Reviews
53 reviews on Google“Rogue Valley Manor is a large, upscale continuing care retirement community that receives overwhelming praise from independent living residents for its beautiful campus, extensive activity calendar, and variety of dining options. While residents consistently highlight the friendly community and high quality of life, a few family members of those in higher levels of care have reported concerns regarding staff responsiveness and occasional lapses in professional communication.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained 600+ acre campus
- Extensive variety of resident-led activities and interest groups
- High-quality dining options with multiple venues
- Compassionate and attentive nursing staff in skilled care
Concerns
- Inconsistent staff responsiveness and communication (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 45 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the vast 600-acre campus, how do you ensure residents stay connected and engaged with the various interest groups and activities available?
- 2I noticed you are very active in responding to family feedback online; what is the best way for us to maintain that same open line of communication regarding our loved one's daily care?
- 3With the recent state health inspections, could you share what specific steps the facility is taking to address the identified areas for improvement?
- 4While the nursing staff is highly praised for their compassion, how do you handle communication flow to ensure families are kept in the loop consistently?
- 5What is the protocol for medical emergencies, and how quickly can we expect to be notified if there is a change in our loved one's health status?
- 6With your variety of dining venues, how do you accommodate residents who might need extra assistance or encouragement during meal times?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff was very compassionate as were the CNA’s. The facility is very clean. The meals are very good. This facility is very clean the rooms are nice.”
“The only saving grace is some of the staff. My mom was lost on the property and asked for directions from a nurse, I believe her name was Bonnie, and she was told that it's not job to direct lost residents.”
“I have been a resident since November 2020... In my experience the staff in all departments are friendly, positive, and honestly enjoy working here.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
11
measures
2
measures
2
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Rogue Valley Manor shows a pattern of recurring issues across resident rights, medication management, and care planning that have persisted across all three surveys from 2023-2025. The facility has been cited multiple times for problems with care plan development, medication review processes, and honoring residents' rights to participate in their care decisions. While all deficiencies show correction dates, the repeated nature of these core care issues suggests ongoing challenges with consistent implementation of proper protocols.
Apr 24, 2025Routine9
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Apr 5, 2024Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jan 27, 2023Routine10
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Ownership & Operations
Who Operates This Facility
Rogue Valley Manor
nonprofit
Chain Affiliation
Pacific Retirement Services
10 facilities nationwide
Chain avg rating: 4.6/5 · Rank 7 of 10 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
53 reviews from families & visitors
Official Website
Visit roguevalleymanor.org
Medicare data downloads
Original nursing home datasets
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