Rocky Ridge Manor
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 6 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Above-median deficiencies (16 vs median 10)
- High staff turnover (72%)
Above average in MO · Below recommended RN staffing · Very high staff turnover · Chain outperformer · No penalties on record
What this means for your family
While some visitors report a compassionate staff, the lack of recent, detailed reviews makes it difficult to verify the current standard of care. We recommend scheduling an unannounced tour to observe staff-to-resident interactions firsthand, as the existing feedback is too sparse and dated to provide a clear picture of daily operations.
Google Reviews
Google Reviews
6 reviews on Google“Rocky Ridge Manor receives polarized feedback, with some visitors praising the staff's compassion and others strongly advising against the facility. While volunteers and some family members highlight a caring environment, the lack of specific, recent operational details makes it difficult to assess the current quality of care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and kind nursing staff
- Active volunteer engagement
- Genuine care for resident well-being
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that Rocky Ridge Manor has 16 recent state violations, what specific steps has the leadership team taken to address these findings and improve oversight?
- 2I noticed the facility has a 3-star staffing rating; how do you ensure consistent, high-quality attention for all 65 residents during shift changes?
- 3The volunteer program seems to be a real highlight here—could you tell me more about how volunteers interact with residents on a daily basis?
- 4Since the health inspection rating is currently a 3 out of 5, what internal quality assurance measures are in place to ensure we are meeting the highest standards of care?
- 5Could you walk me through your protocol for medical emergencies and how you keep families informed when a resident requires urgent care?
- 6With a capacity of 65, how does the staff balance the need for clinical care with the goal of keeping residents socially active and engaged?
Personalized based on this facility's data
Key Review Excerpts
“Amazing workers. Kind, caring, and compassionate for what they do!”
“We volunteer. The staff cares about the residents.”
“Would not recommend this place under ANY circumstance...”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
7
measures
6
measures
2
measures
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Rocky Ridge Manor has serious recurring problems with abuse reporting and prevention, with families filing multiple complaints about these issues over several years. The facility repeatedly struggles with protecting residents from abuse, properly investigating incidents, and timely reporting to authorities, with some recent violations still lacking correction plans. Additional concerns include staff training, resident dignity, and safety systems, though most issues have been addressed with correction plans.
Mar 31, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Jan 13, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Apr 30, 2025Complaint3
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jan 15, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Sep 12, 2024Routine14
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 18, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Ownership & Operations
Who Operates This Facility
Rocky Ridge Manor
for profit
Chain Affiliation
James & Judy Lincoln
56 facilities nationwide
Chain avg rating: 2.5/5 · Rank 17 of 56
Ownership & Management
Owners
Lincoln, James
Owner
Lincoln, Judy
Owner
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit rockyridgemanor.com
Medicare data downloads
Original nursing home datasets
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