Rocky Point Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 9 Google reviews
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What this means for your family
The facility offers high-quality care with exceptional staff and a clean environment. You should, however, be prepared for a potentially disorganized or unprofessional check-in process at the front desk.
Google Reviews
Google Reviews
9 reviews analyzed“Families can expect a clean facility with exceptional staff members. However, the initial visitor experience at the reception desk may feel unprofessional or poorly managed due to outdated technology and a tacky atmosphere.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional staff
- Clean facility
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1I noticed some wonderful comments about how clean and well-maintained the facility is; what is your daily routine for ensuring the resident areas stay so tidy?
- 2We want to make sure we stay in the loop with the care team; what is the best way for us to receive regular updates on how our loved one is doing?
- 3Could you walk us through the protocol for handling medical emergencies or sudden changes in health during the night shift?
- 4What kind of daily activities or social events do you have planned to help residents stay engaged and connected with each other?
- 5We are looking for a very responsive care environment; how does the nursing team communicate important clinical changes to the families?
- 6With 90 residents in the building, how do you ensure that each person's specific dietary and personal care needs are being met individually?
Personalized based on this facility's data
Key Review Excerpts
“Exceptional staff and clean facility.”
“tacky and spammy reception visitor experience otherwise facility is not bad just poor choice in technology”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
6
measures
5
measures
Residents vaccinated for the flu
Residents with depression symptoms
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Rocky Point Care Center shows significant quality concerns with families filing nine complaint-triggered reports leading to deficiencies, including serious issues with abuse protection and resident neglect reporting. The facility has recurring problems in nutrition and dietary services, fire safety systems, and infection control that span multiple years from 2019 to 2025, suggesting persistent operational challenges despite corrections being reported after each inspection.
Mar 13, 2026Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Feb 9, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Sep 10, 2025Complaint1
Construction Deficiencies
Use approved construction type or materials.
Aug 27, 2025Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jul 17, 2025Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
May 2, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ownership & Operations
Who Operates This Facility
Rocky Point Care Center
for profit
Chain Affiliation
Nahs
12 facilities nationwide
Chain avg rating: 4.0/5 · Rank 11 of 12 (Worst)
Ownership & Management
Owners
Nahs North INC
Owner · Organization
Nahs Employee Stock Ownership Trust
Owner (parent company) · Organization
Nahs Holding INC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit rockypointcarecenter.com
Medicare data downloads
Original nursing home datasets
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