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On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 158 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Medicare Special Focus status indicates a history of serious quality problems and heightened oversight. Review the latest inspection records, ask what corrective actions remain open, and visit in person before deciding.
Rockwell Park Rehabilitation and Healthcare Center (formerly Saturn) shows a stark divide in experiences, with many recent reviewers praising the facility's turnaround, friendly staff, and effective admissions process. However, significant concerns regarding historical neglect, understaffing, and poor communication persist in some accounts, suggesting that while management changes have improved the environment for many, consistency remains an issue.
Quality Themes
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Concerns
Rating Trends
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Distribution · 151 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The turn-around of this facility has been amazing. Administration and nursing staff are phenomenal.”
“My sister is a resident at this facility. She has gone through alot of changes over the course of a year. I'm very grateful to see how her quality of life has improved greatly.”
“I can't give them 5 stars because we bought her items that came up missing. But my girl's Me Maw only needed short term care.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
10
measures
2
measures
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents who lost too much weight
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families filed 19 complaints triggering federal inspections, revealing recurring problems with abuse protection, accident prevention, and care planning that persist across multiple surveys. The facility shows a concerning pattern of repeated deficiencies in the same areas, including medication management and resident safety. While the provider reports correction dates for most issues, the frequency of complaints and repeated violations in critical safety areas warrant careful consideration during any visit.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Mar 27, 2026
$23,397
Fine
Nov 20, 2025
$12,935
Fine
May 23, 2025
$93,236
Fine
Nov 27, 2024
$113,051
Payment Denial
Jun 21, 2024
2-day denial
Fine
Jun 21, 2024
$78,793
Fine
Apr 29, 2024
$10,202
Fine
Apr 29, 2024
$6,899
Rockwell Park Rehabilitation and Healthcare Center
for profit
Yad Healthcare
13 facilities nationwide
Owners
Saturn Holdings I LLC
Owner · Organization
West Nc Holdings LLC
Owner (parent company) · Organization
Alter, Tzvi
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
158 reviews from families & visitors
Official Website
Visit rockwellparkrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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