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Nursing HomeMedicaid Investigative

Robert Packer Hospital Skilled Care and Rehabilit

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

91 Hospital Drive, Towanda, PA 1884868 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Robert Packer Hospital Skilled Care and Rehabilit Nursing Home in Towanda, PA — Street View
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2/ 10
low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)

Below average in PA · Meets national RN staffing standard · Low staff turnover (stable workforce) · $50,046 in fines

Source: Medicare data

What this means for your family

This facility has areas of concern that warrant careful consideration. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.83hrs
OK
Registered nurses for medical care
Total Nursing
3.82hrs
93%
All nurses + aides combined
Staff Turnover
23%
Lower is better (< 30% = good)
RN Turnover
15%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility34.6%
Worse than Avg
Here
34.6%
US
15.3%
PA
18.4%
Bradford
14.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility27.5%
Worse than Avg
Here
27.5%
US
14.4%
PA
17.6%
Bradford
13.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility31.4%
Worse than Avg
Here
31.4%
US
19.4%
PA
26.0%
Bradford
24.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.9%
Better than Avg
Here
1.9%
US
12.1%
PA
8.3%
Bradford
12.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility96.9%
Better than Avg
Here
96.9%
US
93.4%
PA
87.1%
Bradford
95.5%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility91.7%
Worse than Avg
Here
91.7%
US
95.5%
PA
93.5%
Bradford
97.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.9%
Better than Avg
Here
93.9%
US
81.8%
PA
69.2%
Bradford
80.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility88.3%
Better than Avg
Here
88.3%
US
79.7%
PA
68.7%
Bradford
80.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility5.9%
Worse than Avg
Here
5.9%
US
1.6%
PA
1.4%
Bradford
2.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
1penalties
Near state avg (10.1)
2 complaint-triggered
$50,046 in fines

Families have filed complaints leading to deficiencies, including one serious issue involving resident safety and accident prevention. The facility shows recurring problems with treatment and care quality, fire safety systems, and infection control across multiple surveys from 2024-2026. While all deficiencies have been corrected, the pattern of repeated issues in core care areas and building safety suggests ongoing operational challenges that families should carefully consider.

Jan 13, 2026Routine
14
0887ModerateCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0133ModerateCorrected

Construction Deficiencies

Install a two-hour-resistant firewall separation.

0211ModerateCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0271ModerateCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0311ModerateCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0372ModerateCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0511ModerateCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0685MinorCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0686MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0791MinorCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0521MinorCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Jan 13, 2026Complaint
1
0689Minor

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Feb 12, 2025Routine
5
0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0363ModerateCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0744MinorCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0353MinorCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761MinorCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Jan 6, 2025Complaint
1
0684ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Mar 8, 2024Routine
11
0607ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0293ModerateCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0321ModerateCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363ModerateCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0902ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of medical gas and medical vacuum systems.

0568MinorCorrected

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

0582MinorCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0744MinorCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0758MinorCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0881MinorCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

Federal Penalties

Fine

Jan 6, 2025

$32,530

Ownership & Operations

Who Operates This Facility

Owner / Operator

Robert Packer Hospital Skilled Care and Rehabilit

Organization Type

nonprofit

Ownership & Management

Owners

The Guthrie Clinic

Owner · Organization

Key personnel

Macafee, FrancisOfficer / DirectorSaggiomo, LuciaOfficer / DirectorSaggiomo, LuciaManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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