Nursing Home Medicare 5-star

Riverwoods at Exeter

Strong Medicare quality ratings; public reviewers often praise beautiful, well-maintained campus. Still worth an in-person visit.

6 White Oak Drive, Exeter, NH 03833|8 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.3/5

based on 9 Google reviews

(603) 772-4700 Directions Website

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What this means for your family

Riverwoods at Exeter has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: beautiful, well-maintained campus and extensive activity and fitness programs. Review the component ratings and current source records before deciding.

Google Reviews

13 public Google reviews available

Riverwoods at Exeter is highly regarded for its beautiful, resort-like campus and robust amenities, including an indoor pool, art studios, and an arboretum. Residents and visitors consistently praise the high quality of life, fine dining, and the facility's ability to maintain a safe environment, particularly noted during the pandemic.

Quality Themes

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Strengths

Beautiful, well-maintained campus
Extensive activity and fitness programs
High-quality dining experience
Strong safety and health management

Rating Trends

Tap a year to see what changed

Distribution · 13 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given your intimate capacity of only 8 residents, how do you tailor the extensive fitness and activity programs to ensure each person stays engaged based on their individual interests?
2I noticed the campus is beautifully maintained; could you walk us through how the dining experience is structured to foster a sense of community among such a small group of residents?
3With your high CMS health inspection rating, what specific protocols do you have in place to maintain that level of safety and health management on a daily basis?
4Since you have a strong focus on wellness, how do you balance the high-energy fitness offerings with the need for quiet, restorative time for residents?
5Regarding the recent state health reports, could you share how the team has addressed those specific findings to ensure the highest standard of care continues?
6In the event of a medical emergency, how does your staffing model ensure that residents receive immediate, personalized attention given the smaller size of your facility?

Personalized based on this facility's data

Key Review Excerpts

“The Ridge at Riverwoods has been my welcome home for eight yours, with colorful, spacious rooms, fine dining, lively activities, dally fitness programs, superb in-house health care, attentive staff and intelligent, interesting residents.”

Long-term resident · 2019★★★★★

“Visited a friend here in a gorgeous independent living apartment -- such a beautiful well-equipped facility. Lots to do for the active elderly, great care for those who need that, the dining room experience was fabulous (food, service, everything).”

Visitor · 2018★★★★★

“Beautiful and well managed place. A friend lives there. He told me they did not have a single Covid fatality.”

Visitor · 2021★★★★★

Source: 13 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

4.84hrs

Registered nurses for medical care

Total Nursing

11.29hrs

All nurses + aides combined

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents needing more daily help over time

↓ Lower is better

This Facility9.7%

Better than Avg

Here

9.7%

14.4%

21.8%

Rockingham

23.8%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility31.3%

Worse than Avg

Here

31.3%

19.5%

19.1%

Rockingham

20.5%

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.1%

Rockingham

11.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on antipsychotic medication

↓ Lower is better

This Facility26.1%

Worse than Avg

Here

26.1%

15.5%

17.8%

Rockingham

18.5%

Residents whose walking got worse

↓ Lower is better

This Facility12.9%

Better than Avg

Here

12.9%

15.3%

18.7%

Rockingham

22.0%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility22.5%

Mixed vs Avgs

Here

22.5%

19.4%

26.3%

Rockingham

28.9%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility94.4%

Better than Avg

Here

94.4%

79.8%

83.0%

Rockingham

84.9%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility95.1%

Better than Avg

Here

95.1%

81.8%

86.5%

Rockingham

89.3%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.4%

Rockingham

1.2%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

15findings in history

Latest survey: 1 · well below NH avg (4.0)

Riverwoods at Exeter shows a concerning pattern of recurring deficiencies across all three surveys, with fire safety and food handling being the most persistent problem areas. The facility has repeatedly failed inspections for sprinkler system maintenance, fire drill procedures, and food safety standards, with these same issues appearing in 2023, 2024, and 2025. While all deficiencies have correction dates, the consistent recurrence suggests ongoing operational challenges that families should carefully consider.

Mar 18, 2026Routine2 findings

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Mar 6, 2025Routine6 findings

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0851Minimal · WidespreadCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0918Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Mar 28, 2024Routine7 findings

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0712Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0291Minimal · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Riverwoods at Exeter

Organization Type

nonprofit

Ownership & Management

Key personnel

Goyette, KevinW-2 Managing EmployeeVogel, JustineW-2 Managing EmployeeRiddell, DeborahOfficer / DirectorBrownell, DavidOfficer / DirectorChartrand, DanielOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(603) 772-4700

riverwoodsnh.org

6 White Oak Drive

Exeter, NH 03833

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

9 reviews from families & visitors

Official Website

Visit riverwoodsnh.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.