Riverwoods at Exeter
Strong Medicare quality ratings; families often praise beautiful, well-maintained campus. Still worth an in-person visit.
based on 9 Google reviews
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What this means for your family
Riverwoods at Exeter is an excellent choice for those seeking an active, resort-style independent living environment with high-quality amenities and dining. Because the available reviews focus heavily on independent living, families looking for specific nursing or memory care should schedule a tour to ask detailed questions about clinical staffing ratios and specialized support services.
Google Reviews
Google Reviews
9 reviews on Google“Riverwoods at Exeter is highly regarded for its beautiful, resort-like campus and robust amenities, including an indoor pool, art studios, and an arboretum. Residents and visitors consistently praise the high quality of life, fine dining, and the facility's ability to maintain a safe environment, particularly noted during the pandemic.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained campus
- Extensive activity and fitness programs
- High-quality dining experience
- Strong safety and health management
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given your intimate capacity of only 8 residents, how do you tailor the extensive fitness and activity programs to ensure each person stays engaged based on their individual interests?
- 2I noticed the campus is beautifully maintained; could you walk us through how the dining experience is structured to foster a sense of community among such a small group of residents?
- 3With your high CMS health inspection rating, what specific protocols do you have in place to maintain that level of safety and health management on a daily basis?
- 4Since you have a strong focus on wellness, how do you balance the high-energy fitness offerings with the need for quiet, restorative time for residents?
- 5Regarding the recent state health reports, could you share how the team has addressed those specific findings to ensure the highest standard of care continues?
- 6In the event of a medical emergency, how does your staffing model ensure that residents receive immediate, personalized attention given the smaller size of your facility?
Personalized based on this facility's data
Key Review Excerpts
“The Ridge at Riverwoods has been my welcome home for eight yours, with colorful, spacious rooms, fine dining, lively activities, dally fitness programs, superb in-house health care, attentive staff and intelligent, interesting residents.”
“Visited a friend here in a gorgeous independent living apartment -- such a beautiful well-equipped facility. Lots to do for the active elderly, great care for those who need that, the dining room experience was fabulous (food, service, everything).”
“Beautiful and well managed place. A friend lives there. He told me they did not have a single Covid fatality.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
12
measures
3
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Riverwoods at Exeter shows a concerning pattern of recurring deficiencies across all three surveys, with fire safety and food handling being the most persistent problem areas. The facility has repeatedly failed inspections for sprinkler system maintenance, fire drill procedures, and food safety standards, with these same issues appearing in 2023, 2024, and 2025. While all deficiencies have correction dates, the consistent recurrence suggests ongoing operational challenges that families should carefully consider.
Mar 18, 2026Routine2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Mar 6, 2025Routine12
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Provide properly protected cooking facilities.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Mar 28, 2024Routine14
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Feb 24, 2023Routine9
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Infection Control Deficiencies
Report COVID19 data to residents and families.
Ownership & Operations
Who Operates This Facility
Riverwoods at Exeter
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit riverwoodsnh.org
Medicare data downloads
Original nursing home datasets
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