Riverview Nursing Center
Strong Medicare quality ratings; families often praise warm and patient nursing staff. Still worth an in-person visit.
based on 18 Google reviews
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What this means for your family
While recent reviews highlight a caring and patient staff, the facility has a history of communication challenges, particularly with the front desk. We recommend visiting in person to assess the environment yourself, as the high volume of recent reviews without written text makes it difficult to gauge the current day-to-day experience.
Google Reviews
Google Reviews
18 reviews on Google“Riverview Nursing Center receives highly polarized feedback, with many recent five-star reviews lacking written detail alongside older reports of administrative and communication failures. While some families praise the staff for being warm, loving, and patient, others have reported significant difficulty reaching the facility by phone and unprofessional conduct from front-desk personnel.”
Quality Themes
Tap a score for detailsStrengths
- Warm and patient nursing staff
- Clean facility environment
- Visible improvements under new administration
Concerns
- Poor communication and difficulty reaching staff by phone (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With the recent changes under the new administration, what specific improvements have been made to the daily activity schedule for residents?
- 2I noticed that reaching staff by phone can sometimes be a challenge; what is the best way for family members to stay in consistent contact with the nursing team regarding their loved one's care?
- 3Given the facility's 2-star staffing rating, how do you ensure that residents receive personalized attention and timely assistance throughout the day?
- 4Could you walk me through your protocol for medical emergencies and how you keep families informed during urgent health situations?
- 5The facility is consistently praised for its cleanliness; what is your approach to maintaining such a high standard of environment for the 60 residents living here?
- 6How do you proactively communicate updates or changes in a resident's care plan to ensure families feel fully involved and informed?
Personalized based on this facility's data
Key Review Excerpts
“The staff was always warm, loving, and patient with pts as well family,. Thank you all for taking such great care of my mom”
“Riverveiw Nursing Center is really turning things around. A new administration is really changing things up for the better!!!!”
“Caring staff. Good quality of care. Clean!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
5
measures
9
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Riverview Nursing Center has had recurring issues across multiple surveys, with families filing complaints that led to findings regarding resident belongings protection and care quality standards. The facility shows persistent problems with fire safety systems, resident rights (particularly financial affairs management), and infection control. While most deficiencies have correction dates, the pattern of repeated violations in fire safety and resident rights suggests ongoing operational challenges families should carefully evaluate.
May 21, 2025Routine3
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Apr 4, 2024Routine8
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Install proper backup exit lighting.
Mar 13, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Jul 13, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Jan 27, 2023Routine14
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Ensure staff are vaccinated for COVID-19
Ownership & Operations
Who Operates This Facility
Riverview Nursing Center
for profit
Chain Affiliation
Circle B Enterprises
36 facilities nationwide
Chain avg rating: 2.3/5 · Rank 6 of 29 (Best)
Ownership & Management
Owners
Circle B Enterprises Holding Company INC
Owner · Organization
Bedell, Bryan
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit riverviewnursing.com
Medicare data downloads
Original nursing home datasets
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