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Nursing HomeMedicaid Investigative

Riverview Estates

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

202 S Washington Street, Marquette, KS 6746436 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 18 Google reviews

5
4
3
2
1
Riverview Estates Nursing Home in Marquette, KS — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Above-median deficiencies (12 vs median 9.0)

Bottom 25% in KS · Meets national RN staffing standard · Above recommended total nurse staffing · $40,765 in fines · Abuse citation

Source: Medicare data

What this means for your family

Riverview Estates is noted for its clean environment and friendly rehab staff, making it a potentially comfortable choice for recovery. However, because the majority of reviews are brief and lack specific detail, we recommend scheduling an in-person tour to observe daily interactions and ask staff directly about their clinical care protocols.

Google Reviews

Google Reviews

18 reviews on Google
Riverview Estates is frequently praised for its clean environment and friendly, attentive staff, particularly within its rehabilitation department. While many reviewers express high satisfaction, the feedback is largely generic, lacking deep detail regarding daily operations or clinical care specifics.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean10.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Cheerful and friendly staff
  • Clean, pleasant-smelling facility
  • Effective rehabilitation department
  • Welcoming atmosphere for families

Rating Trends

Tap a year to see what changed

2345.0'16(1)4.64.8'19(4)5.04.0'21(1)5.05.0'23(1)5.0'25(2)

Distribution · 18 analyzed

5
15
4
2
3
0
2
1
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard such wonderful things about how friendly and welcoming the staff is here; how do you foster that sense of community among the team?
  • 2The facility looks incredibly clean and pleasant, which we really appreciate—what are your daily routines for maintaining the living spaces?
  • 3Since the rehabilitation department has such a great reputation, could you tell us more about how the therapy process works for new residents?
  • 4We want to make sure we understand the clinical side of things; how does the nursing team manage medical emergencies or changes in health during the night?
  • 5What kind of daily activities or social events do you have planned to keep the residents engaged and connected with one another?
  • 6With the small, intimate size of the facility, how do you ensure each resident gets personalized attention for their specific medical needs?

Personalized based on this facility's data


Key Review Excerpts

A very good place with cheerful staff. And they make you feel like your family Good place to put your loved ones!! Great Rehab Department super friendly physical therapist.

Rehab patient · 2023★★★★★

If you have to go to a nursing home this one seems like one of the best. I like how it always smells good when you walk in there, it does not smell bad like a place you want to run from.....

Visitor · 2018★★☆☆☆

Well staffed and friendly

Visitor · 2019★★★★
Source: 18 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.92hrs
OK
Registered nurses for medical care
Total Nursing
4.61hrs
OK
All nurses + aides combined
Staff Turnover
47%
Lower is better (< 30% = good)
RN Turnover
38%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
1/ 5
Better Than Avg

8

measures

Worse Than Avg

8

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility29.0%
Worse than Avg
Here
29.0%
US
15.5%
KS
18.1%
Mcpherson
15.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility32.9%
Worse than Avg
Here
32.9%
US
19.4%
KS
22.9%
Mcpherson
21.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility28.2%
Worse than Avg
Here
28.2%
US
15.3%
KS
17.5%
Mcpherson
19.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility26.7%
Worse than Avg
Here
26.7%
US
14.4%
KS
18.4%
Mcpherson
21.0%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility11.9%
Worse than Avg
Here
11.9%
US
3.2%
KS
4.3%
Mcpherson
4.7%
🩺

Residents with a long-term catheter

↓ Lower is better
This Facility8.9%
Worse than Avg
Here
8.9%
US
0.9%
KS
1.7%
Mcpherson
2.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility94.3%
Better than Avg
Here
94.3%
US
81.8%
KS
75.6%
Mcpherson
86.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
KS
2.1%
Mcpherson
3.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
2penalties
Above state avg (10.1)
1 complaint-triggered
$40,765 in fines

Most concerning is a recent complaint filed by families about resident protection from abuse and neglect, though this was corrected. Riverview Estates shows persistent issues across four surveys, primarily with fire safety systems, medication management, and basic resident care. While the facility has corrected all cited deficiencies, the recurring problems with fire safety equipment, proper medication oversight, and care planning suggest ongoing operational challenges that families should discuss during visits.

Jun 2, 2025Complaint
1
0600Actual harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Mar 20, 2025Routine
21
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0036Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Establish emergency prep training and testing.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

Jun 8, 2023Routine
18
0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0161Potential for harm · WidespreadCorrected

Construction Deficiencies

Use approved construction type or materials.

0211Potential for harm · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0325Potential for harm · PatternCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Oct 28, 2021Routine
19
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Federal Penalties

Fine

Jun 2, 2025

$14,075

Fine

Mar 20, 2025

$26,690

Ownership & Operations

Who Operates This Facility

Owner / Operator

Riverview Estates

Organization Type

nonprofit

Ownership & Management

Owners

Riverview Estates INC

Owner · Organization

100%

Key personnel

Williams, ShilandW-2 Managing EmployeeBuffington, SusanOfficer / DirectorHedberg, KenOfficer / DirectorHulse, MikeOfficer / DirectorKnight, SherriOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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