Riverside Lifelong Health and Rehabilitation - M
Strong Medicare quality ratings; families often praise historically perceived as caring (based on older feedback). Still worth an in-person visit.
based on 3 Google reviews
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What this means for your family
Recent reviews indicate serious lapses in basic hygiene and staff responsiveness, which are critical red flags for any nursing home. If you are considering this facility, you must conduct an unannounced visit and specifically observe how quickly staff respond to call lights and the cleanliness of the resident rooms.
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility had 13 deficiencies from a 2021 survey, with most issues corrected by the provider. The main problem areas were resident protection from abuse and neglect, care planning and assessments, plus medication management. While the deficiencies covered serious concerns including COVID-19 vaccination protocols and pressure ulcer care, all have correction dates indicating the facility addressed these issues.
Jul 9, 2021Routine13
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Miscellaneous Deficiencies
Have restrictions on the use of flammable curtains.
Ownership & Operations
Who Operates This Facility
Riverside Lifelong Health and Rehabilitation - M
nonprofit
Chain Affiliation
Riverside Health System
6 facilities nationwide
Chain avg rating: 3.5/5 · Rank 3 of 6 (Best)
Ownership & Management
Owners
Riverside Healthcare Association, INC.
Owner · Organization
Rector & Visitors of the University of Virginia
Owner (parent company) · Organization
Riverside Integrated Services INC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
3 reviews from families & visitors
Official Website
Visit riversideonline.com
Medicare data downloads
Original nursing home datasets
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