Nursing HomeMedicaid

Riverside Care & Rehabilitation Center

Strong Medicare quality ratings; families often praise warm, compassionate, and attentive staff. Still worth an in-person visit.

190 East Highway 136, Calhoun, KY 42327|79 beds|Licensed & Active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

4.9/5

based on 45 Google reviews

(270) 273-3783 Directions Website

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What this means for your family

Riverside is highly regarded for its compassionate staff and effective rehabilitation programs, making it a strong candidate for both short-term recovery and long-term care. When touring, we recommend asking about the current meal service options to see if they meet your loved one's preferences, as this is the only recurring area of minor feedback.

Google Reviews

45 reviews analyzed

“Riverside Care & Rehabilitation Center is consistently praised by families and residents for its warm, family-like atmosphere and dedicated, compassionate staff. While the facility receives high marks for its rehabilitation services and overall care, some reviewers noted that the outsourced food quality could be improved and suggested more variety in recreational programming.”

Quality Themes

Tap a score for details

Strengths

Warm, compassionate, and attentive staff
Strong rehabilitation therapy department
Family-oriented, welcoming environment
Effective and proactive communication

Concerns

Outsourced food quality is inconsistent (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1It is wonderful to see how much the management engages with the community through your review responses; how does that commitment to communication translate to how you update families on a resident's daily well-being?
2We have heard great things about the warmth and compassion of your staff; could you tell us more about how the team fosters that family-oriented environment for the residents?
3Since the rehabilitation department has such a strong reputation, how do you coordinate therapy sessions with the nursing staff to ensure a smooth recovery process?
4We want to ensure our loved one is getting consistent nutrition; could you tell us a bit about the meal service and how you manage the quality of the food provided?
5What is the protocol for handling medical emergencies or sudden changes in health during the overnight hours?
6What kind of daily activities or social outings are available to help residents stay engaged and connected with one another?

Personalized based on this facility's data

Key Review Excerpts

“The nursing staff, therapists and support staff never gave up on Mom and through everything that she went through they always encouraged her and showed her love beyond what I would have ever dreamed of.”

Long-term resident's family · 2021★★★★★

“The care he received and the kindness he was shown was beyond excellent. Our whole family experienced thoughtfulness and concern from the entire staff—the Administrator, the Nursing Director, nurses, CNAs, therapists, housekeepers, kitchen workers.”

Memory care family member · 2023★★★★★

“Another aspect we are grateful for is the thorough communication; faithfully for 5+ years. Our loved one enjoys activities, parties and celebrations provided by the Riverside Family.”

Long-term resident's family · 2026★★★★★

Source: 45 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.78hrs

Registered nurses for medical care

Total Nursing

3.78hrs

92%

All nurses + aides combined

Staff Turnover

42%

Lower is better (< 30% = good)

RN Turnover

40%

Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility22.8%

Mixed vs Avgs

Here

22.8%

12.1%

16.5%

Mc lean

47.4%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility18.0%

Better than Avg

Here

18.0%

19.5%

29.6%

Mc lean

20.4%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility10.1%

Better than Avg

Here

10.1%

15.3%

15.5%

Mc lean

21.1%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility11.2%

Better than Avg

Here

11.2%

15.4%

16.4%

Mc lean

18.4%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility10.6%

Better than Avg

Here

10.6%

14.4%

14.7%

Mc lean

17.7%

🩹

Residents with pressure sores (bedsores)

↓ Lower is better

This Facility10.1%

Worse than Avg

Here

10.1%

4.9%

5.1%

Mc lean

3.2%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility90.5%

Better than Avg

Here

90.5%

81.8%

83.9%

Mc lean

90.4%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility82.6%

Mixed vs Avgs

Here

82.6%

79.7%

83.6%

Mc lean

81.7%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.9%

Mixed vs Avgs

Here

0.9%

1.6%

1.7%

Mc lean

0.2%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies

Near state avg (3.4)

Riverside Care & Rehabilitation Center has 18 deficiencies across three surveys, with all issues reported as corrected by the facility. The most recurring problems involve resident safety and accident prevention, care planning, and resident rights notifications. Issues span from 2018 to 2025, with some safety concerns reappearing in different surveys, suggesting ongoing challenges in maintaining consistent safety standards.

Mar 13, 2025Routine4 findings

0916ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0355ModerateCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0550ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 23, 2020Routine3 findings

0004MinorCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Nov 2, 2018Routine11 findings

0688ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0725ModerateCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0372MinorCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0676MinorCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0582MinorCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625MinorCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Riverside Care & Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Signature Healthcare

Chain Size

71 facilities nationwide

Chain avg rating: 3.0/5 · Rank 31 of 70

Ownership & Management

Owners

Shc Ky Holdings LLC

Owner · Organization

100%

Asbr Holdings LLC