Riverdale Post Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 50 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (24 vs median 7)
Below average in CO · Below recommended RN staffing · Below chain average · Abuse citation
What this means for your family
While recent reviews suggest the facility may be improving under new management, there is a history of serious concerns regarding cleanliness and phone responsiveness. We strongly recommend visiting in person to observe the current environment and verifying that your preferred communication channels are reliable before making a decision.
Google Reviews
Google Reviews
50 reviews on Google“Riverdale Post Acute receives highly polarized reviews, with recent feedback highlighting a significant divide between those who praise the compassionate, attentive nursing staff and those who report severe neglect and poor facility conditions. While some families feel their loved ones are well-cared for, others describe distressing experiences involving hygiene issues, unresponsive communication, and a lack of basic maintenance. Prospective families should conduct an in-person tour to assess current cleanliness and staffing responsiveness, as experiences appear to vary drastically.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Quick emergency response capabilities
- Welcoming and friendly atmosphere
- Strong administrative support
Concerns
- Poor facility cleanliness and maintenance (mentioned by 4 reviewers)
- Unresponsive to phone calls and communication (mentioned by 3 reviewers)
- Inadequate hygiene and resident care (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 37 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing staff; how do you ensure that level of attentive care is maintained during shift changes?
- 2What specific protocols do you have in place to ensure the facility remains clean and well-maintained for the residents?
- 3How does the administrative team handle communication with families to ensure we are always kept in the loop regarding our loved one's care?
- 4Can you tell us more about your process for responding to medical emergencies and how quickly staff can react after hours?
- 5What kind of daily activities or social programs are available to help residents stay engaged and connected with one another?
- 6With the recent inspections, what specific steps is the facility taking to address past deficiencies and improve the overall care environment?
Personalized based on this facility's data
Key Review Excerpts
“The Respiratory Therapist immediately assessed the situation starting CPR after confirming pulselessness.”
“Someone I love dearly is here and I cried the whole time bI was here! He was full of urine and wasn't his self at all! The other resident's were in the same situations and some worse!”
“This place does NOT answer the phones at all. We cannot get a hold of our loved one in this facility AT ALL.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
4
measures
2
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Riverdale Post Acute has concerning patterns with families filing multiple complaints about resident safety, abuse protection, and food quality. The facility shows recurring problems with fire safety systems, resident protection from abuse, and nutrition services that persist across multiple years. While most violations have correction dates, the repeated nature of safety hazards and the serious complaint about abuse protection warrant careful consideration during any visit.
Apr 22, 2026Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 19, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jan 22, 2026Complaint2
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 1, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Mar 26, 2025Routine30
Administration Deficiencies
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Egress Deficiencies
Provide rooms that can be unlocked from inside without a key.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Mar 26, 2025Complaint6
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Payment Denial
Mar 26, 2025
1-day denial
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Dec 1, 2025Complaint
A complaint survey, prompted by #CO2570131; #CO2573675, Incident #1929901, Incident #2570020, Incident #2573424, Incident #2573457, Incident #2592583, Incident #2592748, Incident #2621282, Incident #2621298, Incident #2627594 and Incident #2631133 was completed on 9/30/25 to 12/1/25. Two deficiencies were cited.The actual exit date was 10/1/25. Per AHFSA guidance from CMS on 11/17/25, the survey end date has been adjusted to the date the CMS-2567 was issued to the provider, on 12/1/25. Based on record review and interviews, the facility failed to report alleged violations of physical abuse to the State Survey and Certification Agency in accordance with state law for two (#6 and #17) of 17 residents reviewed for abuse out of 18 sample residents.Specifically, the facility failed to ensure incidents of alleged physical abuse involving Resident #6 and Resident #17 were reported to the State Survey Agency (SSA). III. Resident #17A. Resident statusResident #17, age 72, was admitted on 6/3/24. According to the September 2025 computerized physician orders (CPO), diagnoses included dementia with behavioral disturbance, adult failure to thrive and senile degeneration of the brain.The 8/29/25 minimum data set (MDS) assessment revealed the resident had moderate cognitive impairment with a brief interview for mental status (BIMS) score of nine out of 15. The resident required substantial assistance from staff for most activities of daily living (ADL).The MDS assessment documented the resident did not have physical or verbal behaviors directedat others or other behavioral symptoms not directed toward others during the assessment period.B. Record reviewA progress note, dated 8/31/25 at 7:20 p.m., revealed a nurse was standing at her cart when she looked down the hall and observed Resident #17 attempting to kick another resident (Resident #19). Resident #1.. This Citation text meets this visualizations limit for 32,000 characters, please reach out to CDPHE HFEMSD Records Team for the full citation text at cdphe_hfemsd_records@state.co.us. Within your email, please include Facility Name, Inspection ID and Citation Code.
Sep 22, 2025Follow-upCleanReport
No deficiencies found during this inspection.
May 13, 2025Follow-upCleanReport
No deficiencies found during this inspection.
May 13, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 22, 2025Routine
Based on document review, observation and interview, it was determined that the Fire Alarm system was not maintained. The deficient practice could affect 4 out of 4 smoke compartments, 105 out of 105 residents, and.. Based on document review, observation and interview, it was determined that the Fire Sprinkler system was not maintained. The deficient practice could affect 4 out of 4 smoke compartments, 105 out of 105 residents, and.. Based on document review, observation, and interview, it was determined that fire-rated door assemblies were not maintained. The deficient practice could affect 4 out of 4 smoke compartments, 105 out of 105 residents, and an ind.. Based on document review, observation, and interview, it was determined that fire-resistant construction was not maintained. The deficient practice could affect 4 out of 4 smoke compartments, 105 out of 105 residents, and an ind.. Based on document review, observation, and interview, it was determined that the electrical wiring was not maintained. The deficient practice could affect 4 out of 4 smoke compartments, 105 out of 105 residents, and an ind.. Based on document review, observation, and interview, it was determined that the facility failed to conduct fire drills. The deficient practice could affect four out of four smoke compartments, 105 out of 105 residents, and an ind.. Based on document review, observation, and interview, it was determined that the facility failed to maintain proper electrical practices.. The deficient practice could affect four out of four smoke compartments, 105 out of 105 reside.. Based on document review, observation, and interview, it was determined that the facility failed to maintain the emergency power generator properly. The deficient practice could affect four out of four smoke compartments, 105 .. Based on document review, observation, and interview, it was determined that the facility failed to provide proper personal protective equipment in the oxygen transfilling room. The deficient practice could affect 1 out of four smok.. Based on observation and interview, it was determined that the Fire Alarm system was installed improperly. The deficient practice could affect 2 out of 4 smoke compartments, 53 out of 105 residents, and an indeterminable numb.. Based on observation and interview, the facility failed to have UL-listed exit signs on both courtyard egress doors. The deficient practice affected 2 out of 4 smoke compartments. The deficient practice could affect 4 out of 4 smoke com.. Based on observation and interview, the facility failed to maintain the fire rating of hazardous areas. The deficient practice affected 4 out of 4 smoke compartments. During walk-through with the director of maintenance (DoM) and t.. Based on observation and staff interviews, it was determined that the facility failed to arrange and maintain the means of egress. This affects 1 out of 4 smoke compartments, affecting 27 of 105 residents and an indeterminable nu.. Based on observation and staff interviews, it was determined that the facility failed to maintain locking arrangements and delayed egress doors. This affected 2 out of 4 smoke compartments, 27 of 105 residents, and an indeterminable .. Based on the records review and the interview, the facility failed to inspect and test all emergency lighting. The deficient practice affected four out of four smoke compartments, and all residents, staff and visitors within the facili.. INITIAL COMMENTS (ID Prefix Tag #K000) are informational only and represent the facility' s general characteristics.This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).This survey was conducte..
Mar 26, 2025Complaint
A recertification survey with complaint #CO39419, #CO39564, Incident #39361, Incident #39466, Incident #39604 and .. An Emergency Preparedness survey was conducted from 3/23/25 to 3/26/25. No deficiencies were cited. Based on observations and interviews, the facility failed to post, in a form and manner accessible and understandabl.. Based on observations and interviews, the facility failed to provide a safe, functional, sanitary and comfortable envir.. Based on observations, interviews and record review, the facility failed to maintain an infection control program desi.. Based on observations, record review and interviews, the facility failed to ensure one (#50) of three residents out of .. Based on observations, record review and interviews, the facility failed to ensure residents received food and fluids .. Based on observations, record review and interviews, the facility failed to ensure residents were treated with respec.. Based on observations, record review and interviews, the facility failed to ensure residents with a feeding tube recei.. Based on observations, record review and interviews, the facility failed to ensure the medication administration erro.. Based on observations, record review and interviews, the facility failed to ensure three (#97, #37 and #47) of eight r.. Based on observations, record review and interviews, the facility failed to keep resident medical records in a secure .. Based on observations, record review and interviews, the facility failed to store, prepare, distribute, and serve food .. Based on record review and interviews, the facility failed to develop a comprehensive care plan for three (#1, #75 an.. Based on record review and interviews, the facility failed to document resuscitation choices accurately in the medica.. Based on record review and interviews, the facility failed to ensure one (#1) of one resident received treatment and .. Based on record review and interviews, the facility failed to ensure the facility' s binding arbitration agreement conta.. Based on record review and interviews, the facility failed to ensure the facility' s binding arbitration agreement was t.. Based on record review and interviews, the facility failed to ensure three (#95, #75 and #249) of five residents out of.. Based on record review and interviews, the facility failed to meet all the requirements for the provision of hospice c.. Based on record review and interviews, the facility failed to report alleged violations of potential abuse to the State .. This Citation text meets this visualizations limit for 32,000 characters, please reach out to CDPHE HFEMSD Records T..
Ownership & Operations
Who Operates This Facility
Riverdale Post Acute
for profit
Chain Affiliation
Pacs Group
280 facilities nationwide
Chain avg rating: 2.9/5 · Rank 213 of 260
Ownership & Management
Owners
Centennial Master Tenant, LLC
Owner · Organization
Providence Group Nh, LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
50 reviews from families & visitors
Official Website
Visit riverdalepa.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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