River View Post Acute
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 32 Google reviews

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What this means for your family
This facility offers an exceptional activities program that can greatly improve a resident's quality of life. However, families must remain extremely vigilant regarding medical oversight and communication, as there are documented instances of serious medical neglect and failure to notify families during emergencies.
Google Reviews
Google Reviews
32 reviews on Google“Families should be aware of a significant divide in experiences at Riverview Post Acute. While many reviewers highly praise the vibrant activities department and the kindness of the rehabilitation and nursing staff, there are serious, recurring allegations regarding medical negligence, poor communication during emergencies, and issues with facility maintenance and sanitation.”
Quality Themes
Tap a score for detailsStrengths
- Engaging and creative activities department
- Kind and attentive rehabilitation staff
- Clean and well-maintained environment (noted by several)
- Compassionate nursing staff in specific cases
Concerns
- Medical negligence and patient falls (mentioned by 2 reviewers)
- Poor communication with families during critical events (mentioned by 2 reviewers)
- Staffing shortages and overwhelmed employees (mentioned by 2 reviewers)
- Issues with facility maintenance and renovations affecting services (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about your activities department; could you tell us more about the types of creative programs available to keep residents engaged?
- 2Since we want to stay closely involved in care, what is your preferred method for keeping families updated during medical changes or critical events?
- 3With the rehabilitation staff being a noted strength here, how do you coordinate with the nursing team to ensure a smooth transition from therapy back to daily care?
- 4What specific protocols do you have in place to prevent patient falls and ensure resident safety during the night shifts?
- 5How does the facility manage staffing levels during busy periods to ensure that the nursing team can provide attentive care to every resident?
- 6We noticed the facility is very well-maintained; are there any upcoming renovations or maintenance projects that might impact the daily services for residents?
Personalized based on this facility's data
Key Review Excerpts
“The activities department goes beyond and above when it comes to their residents this facility is very clean I must say one of the best facilities in my opinion”
“My grandma has been in the nursing home for 3 years now. I have the honor to go and even visit her. She truly is happy and enjoys her activities.”
“There was no communication with the family or caregiver during their transport to Doctors Hospital’s emergency room—we were only informed after they had already died.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Multiple families have filed complaints triggering recent investigations, with several serious issues remaining uncorrected as of December 2025, including inadequate behavioral health care and improper medication use. The facility shows persistent problems across care planning, safety hazards, and medication management, with many deficiencies recurring repeatedly over multiple surveys despite corrections being claimed, suggesting ongoing systemic challenges in maintaining consistent standards.
Feb 17, 2026Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Dec 19, 2025Routine23
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Dec 4, 2025Complaint2
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Dec 3, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Sep 3, 2025Complaint2
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jul 30, 2025Complaint2
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Payment Denial
Jul 30, 2024
11-day denial
Ownership & Operations
Who Operates This Facility
River View Post Acute
for profit
Chain Affiliation
Kalesta Healthcare Group
15 facilities nationwide
Chain avg rating: 2.3/5 · Rank 9 of 13
Ownership & Management
Owners
Kalesta Healthcare Group, LLC
Owner · Organization
Clawson, Scott
Owner (parent company)
Williams, Ryan
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit riverview-pa.com
Medicare data downloads
Original nursing home datasets
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