River Valley Rehabilitation and Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 53 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (12 vs median 7)
- High staff turnover (53%)
Below average in CO · Below recommended RN staffing · Below chain average · $14,768 in fines · Abuse citation
What this means for your family
River Valley is highly regarded for its cleanliness and the genuine compassion of its nursing staff, making it a strong candidate for long-term care. While the feedback is overwhelmingly positive, families should remain observant of staff interactions and feel empowered to communicate directly with administration if any concerns regarding care management arise.
Google Reviews
Google Reviews
53 reviews on Google“River Valley Rehabilitation and Healthcare Center receives high praise from visitors for its clean, well-maintained environment and attentive, compassionate staff. Families frequently highlight the facility's welcoming atmosphere and the genuine care provided to residents, though a few isolated concerns regarding nursing management and communication have been noted.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Kind and attentive nursing staff
- Welcoming and professional atmosphere
- Strong communication with families
Concerns
- Inconsistent nursing management or rude behavior from senior staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that your team is very active in responding to feedback online; how do you incorporate family input into the daily care plan for residents?
- 2With your current focus on maintaining a clean and welcoming environment, what specific steps are you taking to improve your recent health inspection outcomes?
- 3How does your leadership team ensure that the supportive and kind culture shown by your nursing staff remains consistent across all shifts and management levels?
- 4Given the current staffing ratings, how do you ensure that residents receive personalized attention and timely assistance throughout the day?
- 5What does a typical daily activity schedule look like for a resident here, and how do you tailor these programs to different mobility levels?
- 6In the event of a sudden medical change, what is your facility's protocol for communicating with families and coordinating care with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“I love this place. Not only is it clean, but it smells clean. The staff are helpful. The residents are clean, and nicely dressed. I would trust them with my family.”
“River Valley's staff is, without exception, kind, caring and professional, both with their clients and their families. They have shown supreme empathy for my sister during the final stages of her illness.”
“The staff members in every position are kind, attentive and professional. We’re very pleased!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
12
measures
3
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed reports triggering recent inspections, revealing concerning patterns in nursing staff training, medication management, and food safety that persist across multiple surveys. The facility shows recurring deficiencies in nurse aide supervision and training (found in 2020, 2023, and 2024), medication errors and safety, and food handling violations including a recent complaint-related citation. All identified issues have correction dates, but the repeated nature of nursing and medication problems across years suggests ongoing systemic challenges.
Apr 2, 2025Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Dec 19, 2024Routine7
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Assessment and Care Planning Deficiencies
Provide care by qualified persons according to each resident's written plan of care.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Dec 19, 2024Complaint6
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 13, 2023Routine17
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Jan 24, 2020Routine7
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Federal Penalties
Fine
Jul 13, 2023
$14,768
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
May 19, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 2, 2025Complaint
A complaint survey, prompted by #CO39224 and Incident #39465 and Incident #39675 was conducted on 4/2/25. One deficiency was cited. Based on observations and interviews, the facility failed to store, prepare, distribute and serve food in a sanitary manner in the main kitchen and the main dining room. Specifically, the facility failed to:-Ensure food was labeled, dated and discarded in a timely manner; and-Ensure the refrigerator and hot cocoa machine was cleaned regularly. I. Failed to ensure food was labeled, dated and disposed of timely A. Professional referenceThe Colorado Retail Food Establishment Rules and Regulations, (3/16/24), retrieved on 4/2/25 read." in pertinent part,"A date marking system that meets the criteria may include: Using a method approved by the Department for refrigerated, ready-to eat potentially hazardous food (time/temperature control for safety food) that is frequently rewrapped, such as lunch meat or a roast, or for which date marking is impractical, such as soft serve mix or milk in a dispensing machine; marking the date or day of preparation, with a procedure to discard the food on or before the last date or day by which the food must be consumed on the premises, sold, or discarded; marking the date or day the original container is opened in a food establishment, with a procedure to discard the food on or before the last date or day by which the food must be consumed on the premises, sold, or discarded or using calendar dates, days of the week, color-coded marks, or other effective marking methods, provided that the marking system is disclosed to the department upon request." (Chapter 3-29)B. Observations and interviewsOn 4/2/25 at 12:40 p.m., during the kitchen tour, the following items were found in the main kitchen refrigerator without an open date:-An open container of coleslaw;-A sealed bag of unknown meat;-A plastic container of peaches;-A large sealed storage bag with a red sauce;-A sealed storage bag with a half an avocado;-A large sealed storage bag of celery;-A plastic container of dressing; and-Two packages of muffins. Also observed in the refrigerator were two items that were expired:-A ..
Feb 24, 2025Follow-upCleanReport
No deficiencies found during this inspection.
Feb 11, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jan 16, 2025Routine
STANDARD not met as evidenced by: Through record review and staff interview during the survey, the facility failed to inspect and test the fire alarm system per NFPA 72 and 2012 Life Safety Code 101. During the survey record review, no documentation was available to indicate that the fire alarm system had been tested semiannually in the past year.2012 Life Safety Code 101 section 9.6.1.5*To ensure operational integrity, the fire alarm system shall have an approved maintenance and testing program complying with the applicable requirements of NFPA 70, National Electrical Code, and NFPA 72, National Fire Alarm and Signaling Code.Failure to maintain and test the fire alarm system has the potential to harm all occupants, staff, and visitors throughout the facility if the fire alarm system fails to operate if a fire event was to occur. The initial comments (ID Prefix Tag #K000) are informational only, and are a representation of the facility' s general characteristics. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a). Life safety features that met the requirements at the time of licensure or certification shall be maintained and not be diminished. This facility, licensed for 60 beds, is a one-story, Type II (111) structure without a basement. This facility is fully protected by a National Fire Protection Association (NFPA) Type 13 automatic fire sprinkler system. This survey, conducted on January 16, 2025 was inspected for compliance to fire safety requirements contained in Chapter 19 of the 2012 edition of NFPA 101-Life Safety Code and 2012 edition of NFPA 99-Standard for Health Care Facilities.
Dec 19, 2024Complaint
A recertification survey with complaint #CO38208, #CO38390, #CO38491, #CO38631 and Incident #38656 was completed on 12/16/24 to 12/19/24. Eleven deficiencies were cited. An Emergency Preparedness survey was conducted from 12/16/24 to 12/19/24. One deficiency was cited. Based on observations, record review and interview, the facility failed to develop and implement emergency preparedness policies and procedures based on the emergency plan that identified the provision of subsistence needs.. Based on observations, record review and interview, the facility failed to ensure one (#4) of three residents out of 41 sample residents received treatment and care in accordance with professional standards of practice and the compre.. Based on observations, record review and interviews, the facility failed to ensure meals were served according to the resident' s preferences for one (#12) of two residents out of 41 sample residents. Specifically, the facility failed to off.. Based on observations, record review and interviews, the facility failed to ensure the medication error rate was not greater than five percent.Specifically, the facility' s medication error rate was 5.88% with two errors out of 34 opport.. Based on observations, record review and interviews, the facility failed to ensure the residents were free from significant medication errors for one (#13) of seven residents reviewed for medication errors out of 41 sample reside.. Based on observations, record review and interviews, the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to prevent the development and transmission of di.. Based on observations, record review and interviews, the facility failed to prepare, distribute and serve food in a sanitary manner in the main kitchen.Specifically, the facility failed to ensure hand hygiene was conducted appropria.. Based on observations, record review and interviews, the facility failed to promote and maintain the resident' s dignity for four (#3, #39, #49 and #51) of five residents reviewed for dignity and respect out of 41 sample residents.Specifica.. Based on observations, record review and interviews, the facility to ensure for one (#5) of three residents reviewed for assistance with activities of daily living (ADL) out of 41 sample residents received the appropriate treatment and serv.. Based on record review and interviews, the facility failed to complete a performance review of every nurse aide at least once every 12 months and provide regular in-service education based on the outcome of these reviews for two .. Based on record review and interviews, the facility failed to ensure residents received care from qualified employees for 11 (#15, #5, #46, #49, #34, #6, #19, #262, #45, #47 and #24) of 11 residents out of 41 sample residents.Specificall.. Based on record review and interviews, the facility failed to ensure that all residents were free from abuse, neglect, and exploitation for one (#53) of three residents reviewed for abuse out of 41 sample residents.Specifically, the facil..
Sep 11, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Sep 11, 2023Follow-upCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
River Valley Rehabilitation and Healthcare Center
for profit
Chain Affiliation
Centennial Healthcare
8 facilities nationwide
Chain avg rating: 2.8/5 · Rank 6 of 8
Ownership & Management
Owners
Centennial I Tbd Holdco LLC
Owner (parent company) · Organization
Centennial Mn Tr I
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
53 reviews from families & visitors
Official Website
Visit rivervalleyrhc.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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